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Ingram Content Group (ICG) is hiring a Client Relations Manager to join our team in Berkeley, CA . In this role, you will serve as the primary point of contact between Publishers Group West (PGW) and assigned client publishers. You'll lead the ongoing business relationship, instruct clients on policies/procedures, and utilize book industry experience in consultation with clients to maximize their success. This includes but is not limited to consultation in the production, cycle timelines, relevant aspects of marketing, and sales, supplying physical sales materials where needed, implementing an e-content strategy, and use of print on demand. Additionally, you'll take ownership of meetings with client publishers and provide constructive feedback. Further, you will maintain client satisfaction exemplified by being client-focused and responding with a sense of urgency. Finally, the Client Relations Manager keeps clients informed of and trained in the use of beneficial tools and services offered by Ingram.
Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.
Required Qualifications:
Key Responsibilities:
Hiring Salary Range: $66,940 - $93,960. This range represents the anticipated low and high end of the hourly rate for this position and will be determined by factors including but not limited to: applicant's education, experience, knowledge, skills, and abilities, geographic location as well as internal equity and alignment with market data.
QualificationsAdditional InformationPerks/Benefits:
The world is reading,and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
Full Time
$124k-164k (estimate)
05/02/2024
05/20/2024
ingramcontent.com
NASHVILLE, TN
1,000 - 3,000
1995
JOHN R INGRAM
$3B - $5B
Wholesale
The following is the career advancement route for Client Relations Manager (PGW) positions, which can be used as a reference in future career path planning. As a Client Relations Manager (PGW), it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Relations Manager (PGW). You can explore the career advancement for a Client Relations Manager (PGW) below and select your interested title to get hiring information.