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Customer Service Representative - Remote El Paso, Texas, United States Posted : 4 / 22 / 2024 Job Title : Customer Service representative Remote Duration : 12 Months Shift timings : 7am - 3pm Mountain Time Payrate : $13.
50 / hr on W2 Description : Stable internet connection at home only US citizens only Job description : Hiring for a Specialty Pharmacy position focused on supporting individuals who require complex and expensive drug therapies.
Silverlink Representatives are required to provide excellent customer service to patients and healthcare professionals. This position requires strong attention to detail, problem solving skills, and a performance-driven individual.
Candidates should be prepared to do a lot of reading and researching to get the job done. This is a back-office type of role, which requires pulling customer accounts and researching them to schedule a new prescription or potentially refill a prescription order while ensuring the patient receives their medication in a timely manner
Computer skills are a must. Being able to utilize Microsoft Office suite to go through their emails, basically set up an online account, reset a password, things of this nature which may be routine for a regular computer user.
Candidate should be able to answer general questions about Office products. Productivity Management : Strong soft skills are needed (great tone, empathy) as this role is required to make outbound calls.
Full Time
IT Outsourcing & Consulting
$33k-42k (estimate)
05/18/2024
07/17/2024
pok.iic.com
Rochester, NY
<25
IT Outsourcing & Consulting
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Microsoft Office, Written Communication, Attention to Detail, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.