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The J. Nissi Corporation is looking for a Customer Service Representative to join its PraiseBanners division. We have designed and manufactured banners and signs for the church market for over 30 years! As a part of our sales team, you will receive incoming phone calls to make sure customers get what they need. You will also monitor live chat and addresses customer service issues.
ESSENTIAL JOB FUNCTIONS: Your primary responsibilities will involve fielding customer phone calls and entering orders into our system. You will help customers find what they need on our website and sometimes in person, helping enter details to ensure the timely and accurate production of customer orders both stock and custom. You will monitor live chat software and help with customer service needs as they arise. You will also do various tasks to streamline and improve customer experience, including proofreading catalogs and website, relaying patterns from customer service issues, and communicating trends from customer interactions.
SALES RESPONSIBILITIES
MINIMUM REQUIRED QUALIFICATIONS:
Good with people over the phone
Effective verbal and written communication skills.
Knowledge retention and recall
Ability to handle pressure and enter data with speed and efficiency
Good organizational skills
Team player with empathy
Good with software, data entry, word processing
Willingness to grow and learn in the field of wide format printing
Possession of valid driver’s license
Full Time
$31k-39k (estimate)
04/28/2024
05/16/2024
impactbannersandsigns.com
Nashville, TN
<25
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.