About ImageWorks

ImageWorks is a custom Point of Purchase display firm specialized in bringing brands to life at retail. Our in-house design, engineering and customer service teams are committed to the journey behind great work. We deliver engaging experiences for our clients and their customers at retail!

We accomplish great things with great people.

The culture at ImageWorks is rooted in family. Our employees not only enjoy working together, but also relish opportunities to get together outside of the workplace. This atmosphere of caring and community translates to our client base; we have customers that have been with us from day one, and they come back not only because of the product quality but because of the people.

For more info visit our website: https://imageworksdisplay.com/about-us/

Opportunity

The Inside Sales Representative plays a crucial role in driving revenue growth by effectively selling products and services remotely. Reporting directly to the Director of Sales Operations, this position requires a proactive and organized individual who excels in maintaining relationships with leads, prospects, and customers through various communication channels. The Inside Sales Representative must possess excellent communication skills, time management abilities, and a customer-centric mindset to succeed in this role.

Responsibilities

• Conduct outbound sales calls to prospects to generate leads and drive sales opportunities.
• Utilize cold emails, video conferencing, and other remote communication tools to engagewith leads and prospects.
• Maintain regular communication with leads and prospects to nurture relationships andmove them through the sales pipeline.
• Address client questions, concerns, and issues promptly and professionally.
• Utilize ERP to maintain accurate records of client interactions, sales activities, and accountinformation.
• Prepare regular reports on account performance and sales progress.
• Collaborate with the sales team to share insights and strategies for account management.
• Communicate client feedback, requests, and requirements to relevant departments toinform product development and customer service.
• Collaborate with other sales, customer service, program management, productmanagement, and other appropriate departments to ensure alignment and coordination in delivering solutions to clients.

Skills

• Customer-Centric Mindset: Focus on delivering exceptional service to both external and internal customers.
• Communication: Exceptional verbal and written communication skills, with the ability to convey information persuasively and professionally.
• Interpersonal Skills: Ability to build rapport with prospects and customers.
• Organizational Skills: Excellent time management and organizational abilities.
• Adaptability: Ability to thrive in a dynamic and fast-paced environment, adjusting to changing priorities and tasks.

Education and Experience

• Bachelors Degree in Business, Marketing, or other relevant field.
• Previous experience in sales or customer service is preferred.
• Proficiency using NetSuite and/or other ERP software is a plus
• 0-3 years relevant professional experience

Equal Opportunity Employment

ImageWorks Display is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, or other characteristics or statuses protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years
• 3 years
• No experience needed
• Under 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Travel requirement:

• No travel

Education:

• Bachelor's (Required)

Experience:

• Customer service: 3 years (Preferred)

Ability to Commute:

• Winston-Salem, NC 27101 (Required)

Ability to Relocate:

• Winston-Salem, NC 27101: Relocate before starting work (Required)

Work Location: Hybrid remote in Winston-Salem, NC 27101