Description

Benefits Administrator

Position title: Benefits Administrator

Reports to: Director of Human Resources

Supervises: N/A

Position summary:

Coordinates and is responsible for managing the administration of benefit programs such as medical, dental, group life, retirement plans, STD, FMLA and other benefits. Consults with employees on eligibility provisions and matters related to benefit programs. Maintains accurate employee records and files and ensures adherence to all regulatory requirements. Provides optimal customer service and ensures employee satisfaction.

Duties and responsibilities:

• Assists with design of benefit programs and setup in HRIS system (insurance, wellness, etc.)
• Evaluates plans with service providers and brokers for accuracy (e.g., life insurance, STD, LTD, medical, dental etc.)
• Manages open enrollments and determines employee eligibility.
• Reconciles invoices and ensures timely payment of monthly premiums.
• Collaborates with accounting/payroll department for payments and deductions and other matters of significance.
• Coordinates leaves of absence and processes claims or requests (medical, dental, STD, FMLA personal leaves etc.).
• Keeps updated employee records with all relevant information (marital status, beneficiaries, and other personal or work-related information).
• Assists employees with SSI & SSDI, questions, requests, and documentation.
• Informs employees of all benefit plan options they are eligible and discusses questions or concerns about enrollment or cancellation of such benefits.
• Manages employee data using HRIS systems while ensuring accuracy.
• Provides support to the HR team as needed.
• Performs other duties as assigned.

Qualifications

Knowledge and Skills:

• Solid understanding of different benefit plans (retirement, health & dental insurance, etc.) and relevant regulations.
• Strong knowledge of ACA, FMLA, ADA, I-9, and other associated regulations.
• Understanding of data recording and analysis.

• Excellent organizational skills and ability to multi-task in a fast-paced environment.

• Good communication skills and ability to build relationships.
• Must be customer service driven.
• Ability to exercise discretion, confidentiality, and tact in dealing with employees and management.
• Attention to detail.
• Ability to work independently and meet deadlines.
• Experience with HRIS systems (e.g. Paycom)
• Proficient in MS Office.

Education and work experience:

• BS/BA in Business Administration, Human Resources, or related field.
  • 3-5years proven experience as Benefits Administrator.
• Bilingual in English and Spanish preferred.

ISO 5.3 Organizational roles, responsibilities, and authorities: IFB employees have the responsibility and authority to ensure to produce first quality products that meet our customer requirements.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. IFB Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, and disability or genetics.