9 Desktop Support Jobs in Augusta, ME
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ICST, LLC is Hiring a Desktop Support Near Augusta, ME
Job Description
Desktop Support
Location: Augusta-Maine
Job Description
Skill 1 Desktop Support
Skill 2 Customer Service
Skill 3 Inventory Control
Description of Duties
• Provide on-site technical support for desktops, laptops, printers, software and other associated hardware connected to a user's device.
• Provide limited training to the end users for them to achieve minimal performance in computing.
• Demonstrate an understanding of customer relationship best practices?
• Proactively address customer needs.
• Strong communication skills; both written and spoken.
• Provide accurate and complete answers to general use and environment questions in a timely manner.
• Demonstrate an understanding of empathy and how to exercise it with a variety of personalities
Required Skill Set/Skill
Level/Experience
Years of Relevant Experience: 1-3 years of desktop experience or A Certification
Preferred Education: A certification or equivalent education
Ability to perform work requiring lifting up to 50 lbs. and/or physical exertion may be required, this work may require crawling, climbing,
kneeling, and the ability to grasp small objects with both hands.
A clean driving record is required
Job Summary
Other
IT Outsourcing & Consulting
$47k-57k (estimate)
07/21/2023
04/09/2024
i-cst.com
WINDHAM, ME
<25
1996
ASHOK NALAMALAPU
<$5M
IT Outsourcing & Consulting
Related Companies
About ICST, LLC
iCST breathes and lives excellence. Our clients and consultants represent the best, brightest and most innovative people and organizations in Maine, the US and internationally. For over twenty years our clients have relied on iCST as a trusted consultant to provide key software solutions and IT staffing during critical growth period and IT development projects. Our consultants represent the leaders in their respective IT disciplines ready to contribute on short, long term or permanent engagements. Our high standards and commitment to quality and on-time delivery have gained iCST national and i...nternational awards. Our process is simple. It is about understanding. We spend the time and effort to get to know our client and candidates. iCST works closely with our business partners to thoroughly understand and match business requirements and soft skills with our extensive local, national and international candidate and contractor database. We recognize employees and internal contractors are critical to the success of our business partners so we provide a multi-layered screening process to ensure we are providing the highest quality, effective and tailored solution for your business. We are always looking for exceptional companies and talent in the market today. We welcome the opportunity provide you the solutions you need and connect you with the best businesses and resources available. Our solutions help top-line revenues for our clients and new opportunities for our consultants. The IT business is not waiting and nor should you, contact us today!
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The job skills required for Desktop Support include Customer Service, Technical Support, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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