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Service Manager Trainee
$37k-61k (estimate)
Full Time | Consumer Services 9 Months Ago
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Icahn Automotive Group LLC is Hiring a Service Manager Trainee Near Nashville, TN

Overview

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Position Summary

A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected sales and customer Service throughout the unit; ensure the store and service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations; provides technical, administrative, operational and motivational direction to develop a dynamic high performance team.

Duties & Responsibilities

  • Sales, Profit and Productivity
  • Customer Service
  • Merchandise Presentation and Facility Maintenance

Knowledge, Skills, and Abilities

  • Strong people management and leadership skills
  • Approachability
  • Customer Focus
  • Drive for Results
  • Integrity and Trust
  • Strong verbal and written communication skills
  • Presentation Skills
  • Sound business sense
  • Strong organization and time management skills
  • Practical math skills
  • Practical reading skills

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

  • Extensive standing, walking, pushing and reaching.
  • Need full range of motion for reaching, bending and stooping.
  • Repetitive movement of hands, arms and legs.
  • Lifting of heavy equipment of up to 50 pounds.
  • May work outside and be exposed to weather.
  • Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Minimum Educational and /or Experience Level

  • Two years related experience in retail management, preferably automotive
  • Completion of two-year college or technical school program
  • Equivalent combination of education and experience with proven results

Certificates, Licenses, and/or Registrations

  • Current, valid drivers license issued in state of residence
  • Equipment Safety Certification

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$37k-61k (estimate)

POST DATE

07/26/2023

EXPIRATION DATE

04/12/2024

WEBSITE

icahnautomotive.com

HEADQUARTERS

JACKSONVILLE, FL

SIZE

15,000 - 50,000

FOUNDED

2019

CEO

JAMES C STOWELL

REVENUE

$5M - $10M

INDUSTRY

Consumer Services

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About Icahn Automotive Group LLC

Icahn Automotive Group LLC, an Icahn Enterprises L.P. company, owns and operates leading auto repair and maintenance providers Pep Boys, AutoPlus, AAMCO and Precision Tune Auto Care. Our businesses have a singular focus: provide premium automotive parts and services at a great value. The businesses of Icahn Automotive total over 22,000 employees, over 2,000 company-owned and franchise locations, and 25 distribution centers throughout the US, Canada, and Puerto Rico.

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The job skills required for Service Manager Trainee include Customer Service, Leadership, Initiative, Retail Management, Written Communication, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager Trainee. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager Trainee. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager Trainee positions, which can be used as a reference in future career path planning. As a Service Manager Trainee, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager Trainee. You can explore the career advancement for a Service Manager Trainee below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager Trainee, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager Trainee for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager Trainee job description and responsibilities

Service managers also develop and manage contracts for existing customers who have an ongoing relationship with the organization.

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The service manager should be able to deliver that training and ensure they can work with their team to provide satisfactory products.

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A Service Manager trainee designs and implements training programs specifically for customer service or contact center staff.

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The Service Manager monitors all service technicians to provide the best customer experience possible.

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Align people and competencies to meet the business objectives and manage staff competency levels and performance according to service requirements and business needs.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager Trainee jobs

Need to have a particular skill set to successfully do their jobs.

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Companies use many variations of "Service Manager Trainee" job titles.

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Always start with customer satisfaction.

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Make connections to organizational goals.

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They may not have the knowledge or skill set needed to ensure service excellence across the department.

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Step 3: View the best colleges and universities for Service Manager Trainee.

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