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Technical Support Specialist
Huston Electric Lafayette, IN
$83k-104k (estimate)
Full Time | Retail 3 Weeks Ago
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Huston Electric is Hiring a Technical Support Specialist Near Lafayette, IN

Why Choose Huston Electric?

Huston Electric, a full-service electrical contractor serving customers throughout Indiana since 1939, is seeking a Technical Support Specialist  at our Lafayette location. This individual must possess a strong work ethic and communication skills. We are offering a salary ($25-30 per Hour), based on experience and a competitive benefit package which includes paid vacation, paid company holidays, 401 (K) with company matching, pension, medical, dental, vision, and life insurance coverage for a full-time employee. Please reply to this post with your resume and references that we may contact, and we will contact you to schedule an interview. This position will report daily to our Lafayette office and working hours are 8am-5pm with one hour lunch.

What You'll Do:

  • Serve as the first point of contact for Huston team members regarding their technical needs and keep them informed of the progress to resolve their issues.
  • Troubleshoot and resolve hardware, software, and network problems.
  • Manage Huston's help desk and coordinate with Network Administrator and Huston team members to prioritize and manage multiple employee issues promptly.
  • Exercise excellent organizational skills and an ability to manage multiple tasks.
  • Demonstrate strong problem-solving and technical troubleshooting skills.

Who We're Looking For:

  • Bachelor's or associate's degree is preferred. 
  • 1 years providing break/fix & preventative support to Windows environments.
  • 1-2 years prior field service experience.
  • Minimum one of the following certifications (two preferred):
    • CompTIA(A , Network , Security , Server , Project , Cloud )
    • Microsoft(MCSE, MCSA, MCITP, MCP, MCDST)
    • Cisco CCST/CCNA
  • Windows Server & Desktop OS (Windows 10 , Server 2012 R2 )
  • Proficiency in Desktop applications such as Microsoft Office, Teams, and Adobe.
  • Familiarity with Networking, Active Directory, Remote Desktop Services, and other technologies
  • Fundamental network (LAN/WAN) architecture
  • Networking protocols (TCP/IP, DNS, DHCP, LDAP)
  • Ability to prioritize IT requests to support a remote workforce.

Ready to Join Us?

If you're ready to embrace our core values and contribute to our team's success, we want to hear from you! But first, check out our website here to make sure we're a great fit for each other!

Simply reply to this post with your resume and references, and we'll be in touch to schedule pre-employment assessments and interviews. Don't miss out on this exciting opportunity to grow with us at Huston Electric!

Huston Electric is proud to be an equal opportunity employer, and we welcome candidates from all backgrounds to apply. Join us and be part of a team that values safety, service, ownership, leadership, and relationships above all else!

**Note:** Only qualified candidates will be contacted for an interview. We thank all applicants for their interest in joining our team.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$83k-104k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

05/18/2024

WEBSITE

hustonelectric.com

HEADQUARTERS

KOKOMO, IN

SIZE

100 - 200

FOUNDED

1939

CEO

JEFF CARDWELL

REVENUE

<$5M

INDUSTRY

Retail

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The job skills required for Technical Support Specialist include Technical Support, Problem Solving, Help Desk, Networking, Microsoft Office, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.

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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

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Technical support specialists provide computer support for organizations or businesses.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Specialist jobs

The minimum education requirement for a technical support specialist role can vary from position to position.

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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

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To become tech support, at minimum, an associate degree or certification with on-the-job training.

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Be an Oracle Certified Associate.

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Step 3: View the best colleges and universities for Technical Support Specialist.

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