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```Responsibilities```
- Conduct outbound calls to potential customers using provided scripts.
- Utilize Salesforce or similar CRM software to track and update customer information.
- Engage in warm calling techniques to establish rapport with customers.
- Negotiate and close sales over the phone.
- Collaborate with the sales team to identify and grow opportunities within the market.
- Provide feedback on call quality and customer responses.
```Experience```
- Proven experience in telemarketing, technical sales, or business development.
- Familiarity with technology sales and market trends.
- Excellent communication skills, both verbal and written.
- Proficiency in using CRM software, particularly Salesforce.
- Ability to work in a fast-paced environment and meet sales targets consistently.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Shift:
Weekly day range:
Work setting:
Work Location: Remote
Full Time
Transportation
$33k-44k (estimate)
02/29/2024
06/25/2024
hillprop.com
Pittsburgh, PA
<25
Transportation
The job skills required for Outbound Call Center Representative include Communication Skills, Telemarketing, etc. Having related job skills and expertise will give you an advantage when applying to be an Outbound Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Outbound Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Outbound Call Center Representative positions, which can be used as a reference in future career path planning. As an Outbound Call Center Representative, it can be promoted into senior positions as a Contact Center Representative II - Outbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Outbound Call Center Representative. You can explore the career advancement for an Outbound Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming an Outbound Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Outbound Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Outbound Call Center Representative job description and responsibilities
An outbound call center uses distinct metrics to measure agent success, such as cost per call, revenue earned, total calls made and tasks completed.
02/27/2022: Saint Petersburg, FL
Some of the key outbound call center metrics that should be measured are first call close, conversion rate, calls per agent, calls per account, hit rate, hold time, call abandoned ratio, average call length, list closure rate, call quality/ etiquette and
04/02/2022: Peoria, IL
Outbound call centers may face a number of distinctive challenges.
05/08/2022: Ann Arbor, MI
Outbound call center software can be a highly efficient customer service tool for both B2B and B2C businesses.
02/10/2022: Savannah, GA
Outbound customer service representatives need to handle many different tasks.
04/28/2022: Fort Worth, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Outbound Call Center Representative jobs
Leverage speech analytics software for ongoing training and coaching.
02/21/2022: Fort Wayne, IN
Put together a prospect list ahead of time.
04/25/2022: Springfield, MA
Prioritize on-the-job experience.
04/14/2022: Reno, NV
Use Productivity and Time Management Tools.
02/24/2022: Seattle, WA
Teach proper call center etiquette.
02/18/2022: Provo, UT
Step 3: View the best colleges and universities for Outbound Call Center Representative.