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Call Center Representative
Advantmed Philadelphia, PA
$46k-58k (estimate)
Contractor | Scientific Services 5 Months Ago
Save

Advantmed is Hiring a Call Center Representative Near Philadelphia, PA

Job Title: Call Center Representative

Location: Remote (United States) 

Eligibility: Applicants must be eligible to work and perform their job responsibilities within the United States.

Availability: Immediate

Hourly Rate: $12-$15 per hour, depending on the experience and skill sets

Job Type: Seasonal

Job Summary: 

We are currently seeking motivated individuals to join our team as Remote Call Center representatives. This exciting opportunity allows you to work from the comfort of your home, with comprehensive paid training and continuous coaching and support provided by our experienced trainers. Gain industry knowledge and confidence as you contribute to the day-to-day verification and follow-up calls with healthcare providers, all while ensuring the seamless collection of patient records. 

Key Responsibilities: 

  • Join our team as a Remote Call Center Representative, providing crucial support from the comfort of your home. We offer comprehensive paid training and continuous coaching to empower you with industry knowledge and confidence in your skills. 
  • As a Temporary Remote Call Center Representative, your primary responsibility will be managing day-to-day verification and follow-up calls with healthcare providers to collect patient records. 
  • Thrive in a work-from-home environment by resolving issues efficiently through phone and electronic communication. 
  • Maintain a professional attitude while showcasing strong interpersonal skills, an outgoing personality, and a customer and team-focused approach. 
  • Flexibility is key, as your 9-hour shift will be scheduled between 6 am - 6 pm PST, to be assigned upon completing training. 
  • Swiftly utilize MS Office tools to streamline tasks and enhance productivity. 

Qualifications: 

  • Excellent communication skills to engage effectively with healthcare providers. 
  • Ability to build and maintain positive relationships with healthcare professionals. 
  • Customer-focused with proficiency in internet usage and MS Office applications. 
  • Ideally, possess 2-3 years of call center experience, showcasing adaptability and problem-solving skills. 
  • Ensure high-speed internet access at home and the ability to connect via Ethernet. 
  • Equipped with a Windows-based laptop/desktop featuring video calling capabilities. 
  • Availability to be on video during the entire training period. 

Job Summary

JOB TYPE

Contractor

INDUSTRY

Scientific Services

SALARY

$46k-58k (estimate)

POST DATE

11/23/2023

EXPIRATION DATE

06/04/2024

WEBSITE

advantmed.com

HEADQUARTERS

SANTA ANA, CA

SIZE

1,000 - 3,000

FOUNDED

1973

TYPE

Private

CEO

DAVID SMITH

REVENUE

$10M - $50M

INDUSTRY

Scientific Services

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About Advantmed

Advantmed is a health information management firm helping health plans and managed care organizations to optimize their financial and clinical data.

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The job skills required for Call Center Representative include Call Center, Problem Solving, Communication Skills, Coaching, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
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Providence College
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