At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.
The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.
DUAL North America, Inc. is seeking a
Business Systems Analyst
About this role:
DUAL North America, Inc. is seeking a Business Systems Analyst, to join our IT team. This is a remote/hybrid role, looking for candidates living in the Atlanta, GA area, in a hybrid role.
The Business Systems Analyst works closely with the business partners and technical teams to determine requirements and develops functional designs based on the analysis of business needs and objectives. This person understands the business and ensures that there is integration between the business and technology. Drives and participates in design, development, and implementation of changes to applications and business processes by leveraging technology. This role will also support business leaders with ad hoc reporting, operational metrics, and portfolio analysis.
Essential Duties and Responsibilities include but are not limited to.
•Administers Policy Management system including carrier configurations, user roles and security; claims data; producer management.
•Provide support of Policy Management systems/applications including researching and resolving problems, unexpected results, or changes to system workflows.
•Performs data analysis to support business intelligence activities.
•Develops reports/tools to measure key business metrics.
•Integrates and maintains all carrier specific policy form and system automation requirements.
•Works closely with developers and project stakeholders to ensure requirements and functional designs are translated accurately into working deliverables.
•Participates in System Testing and User Acceptance Testing (UAT) and Functionality Testing.
•Ad hoc business operational and systems projects as necessary.
•Experience in database query manipulation, writing SQL statements and stored procedures using Microsoft SQL
Job Requirements (education, experience, skills):
•Bachelor's degree or 2 to 4 years' insurance experience.
•Working knowledge of insurance industry is a plus
•Proficiency in Microsoft Office Suite & Agency Management System(s).
•Self-motivated and demonstrate an attention to detail.
•Be able to work independently for extended periods.
•Excellent written and verbal communication skills as well as a general understanding of business writing.
What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.
We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.