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Technical Support Representative
Hostek Tulsa, OK
$31k-38k (estimate)
Full Time | Telecommunications 8 Months Ago
Save

Hostek is Hiring a Technical Support Representative Near Tulsa, OK

This role will provide prompt and competent customer service while troubleshooting a variety of issues related to websites, ftp, email, databases, etc. Monitor and upkeep server performance and assist customers with account setup and maintenance.

Ideal Candidate is:

  • Customer focused, highly organized and ability to multi-task.
  • A love for problem solving, no problem that you cannot solve.
  • A positive influence on our company culture and on its employees.
  • Dependable in seeing things through from start to finish with professionalism.
  • A quick learner with an aptitude for technical troubleshooting.
  • Team oriented
  • Willing to go the extra mile; “can do” attitude.
  • Self-disciplined with a desire to grow and learn new things.
  • An excellent communicator, both written and verbal with good typing skills.
  • A quick and versatile learner; passionate work ethic and a drive to succeed.
  • Trustworthy, a person of integrity - takes care of internal and external customers in the way they would want to be taken care of.
  • Knowledgeable of web hosting environments a plus but not required; however, an ability to be trained and to retain is required.
  • We find those that are IT minded to be a good fit.

Experience With The Following A Plus:

  • Windows Server 2008, 2012, 2016 or 2018
  • Linux Servers (centOS preferred)
  • cPanel
  • Experience providing SUPERIOR customer service
  • Experience with PHP, .NET, or ColdFusion would be helpful but not required

Benefits

Offices are in a convenient 71st and Riverside area.

Tulsa, OK

  • GREAT place to work!
  • Fully Remote!
  • Employee Discounts!
  • Health insurance
  • Dental insurance
  • Paid Group Life Insurance
  • Vision
  • Paid Time Off
  • 401(k) with company match

How to Apply

Three (3) important pieces - Send the following to hr@hostek.com

  • Resume
  • Salary history and requirements
  • Why you think you'd be the perfect person for the position

Job Summary

JOB TYPE

Full Time

INDUSTRY

Telecommunications

SALARY

$31k-38k (estimate)

POST DATE

08/13/2023

EXPIRATION DATE

05/20/2024

The job skills required for Technical Support Representative include Customer Service, Troubleshooting, Problem Solving, Life Insurance, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Representative positions, which can be used as a reference in future career path planning. As a Technical Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Representative. You can explore the career advancement for a Technical Support Representative below and select your interested title to get hiring information.

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