18 Field Support Representative Jobs in Tulsa, OK
Alert 360 is Hiring a Field Support Representative Near Tulsa, OK
Job Details
Description
Field Support Representative
SCHEDULE: Tues – Sat; 9am–6pm
LOCATION: Tulsa Corporate
REPORTS TO: Field Support Manager
FLSA STATUS: Non-Exempt
SUMMARY
Field Support Representatives work with Field Technicians during
new installations and service tickets to verify alarm signals are
received and/or working properly, and work with branch sales reps
in building and scheduling jobs.
Qualifications
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Prompt and predictable attendance is a basic requirement.
• Verify all alarm signals are received.
• Perform preliminary data entry on all customer accounts
• Update customer call list and emergency numbers as needed.
• Have ability to multi-task and pay strict attention to detail in a
fast-paced environment.
• Adapt to individual caller needs.
• Take and process payment upon installation.
• Resolve call-in questions from dealers when they arise.
• Perform quality work within deadlines and with minimal
supervision.
• Interact professionally with other employees, customers, and
suppliers.
• Assist with all other tasks as needed or assigned.
• Work effectively as a team contributor on all assignments.
• Follow all safety requirements and maintain a safe working
environment at all times.
• Have or qualify for an alarm monitoring license.
• Flexible, adaptable, and self-motivated in fast-paced MAS
environment.
• Must possess the ability to view and operate computer
equipment up to 8 hours daily.
Our salaries are competitive including a
comprehensive benefits package!
• Medical plans
• Vision coverage
• Dental plans
• 401(k)retirement plan, with matching
contributions
• Paid short-term & long-term disability
insurance
• Flexible Spending Account (FSA)
• Paid life insurance
• Voluntary life insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Holiday pay
• Discounted
Job Summary
Other
$55k-68k (estimate)
11/04/2023
05/31/2024
alert360.com
TULSA, OK
100 - 200
1973
NATHAN HOBBS
$10M - $50M
Related Companies
About Alert 360
Alert 360 Home Security is a top-rated provider of the best home security systems, security cameras, alarm systems, home automation, alarm monitoring, and business security systems. Founded in 1973, A+ accredited by the BBB, we are the 4th largest residential security company serving customers coast to coast and one of the fastest security companies growing due to the following: 5 Diamond Alarm monitoring as low as $15.95, a full line of interactive & automation products including doorbell cameras, wide variety of security cameras, smart thermostats, keyless locks and wireless security sensors... all backed by exceptional customer service. When you see our round green yard signs, you know there are 360 degrees of security surrounding the home or business.
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The job skills required for Field Support Representative include Life Insurance, Attention to Detail, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Support Representative positions, which can be used as a reference in future career path planning. As a Field Support Representative, it can be promoted into senior positions as a Field Service Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Support Representative. You can explore the career advancement for a Field Support Representative below and select your interested title to get hiring information.
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