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Customer Service Representative I (I/O)
HonorVet Technologies Jacksonville, FL
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$33k-42k (estimate)
Full Time Just Posted
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HonorVet Technologies is Hiring a Customer Service Representative I (I/O) Near Jacksonville, FL

Customer Service Representative
Duration: 3 months possibility of extension
Location: 10550 Deerwood Park Blvd, Jacksonville, FL 32256
Shift: 12:30 PM- 9:00 PM Sunday-Thursday or Tuesday-Saturday schedule.
THIS IS A REMOTE POSITION!!
Job Description:
  • All candidates must reside in the Jacksonville, FL market.
  • Call center experience preferred.
  • Excellent communication skills. Basic knowledge of computer applications.
  • Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.
  • Availability to work a schedule that ends no later than 10 pm eastern time for either Sunday-Thursday or Tuesday-Saturday schedule.
All Candidates must have:
  • Internet Service (cannot connect via WIFI)
  • Candidate must have a minimum of 25mbps upload and 25mbps download. Run internet speed test at www.speedtest.net .
  • Candidate must have Windows 10 on computer.
  • Must have modem connection - Must be hardwired to your computer via ethernet cable.
  • Home computer, monitor and headset that will allow agent to answer calls. Must have USB headset that is Avaya compatible for incoming customer interactions.
  • Allow ADT required software to be uploaded to their computer (CT Soft phone, which allows incoming calls)
Responsibilities:
  • Responsibilities: Call coordinator - will answer phones from potential and existing ADT customers; ask specific questions to determine need and then transfer to the appropriate dept.

Job Summary

JOB TYPE

Full Time

SALARY

$33k-42k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/16/2024

WEBSITE

honorvettech.com

HEADQUARTERS

FAIRFIELD, NJ

SIZE

50 - 100

FOUNDED

2015

TYPE

Private

CEO

DANIEL GINZBURG

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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The following is the career advancement route for Customer Service Representative I (I/O) positions, which can be used as a reference in future career path planning. As a Customer Service Representative I (I/O), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative I (I/O). You can explore the career advancement for a Customer Service Representative I (I/O) below and select your interested title to get hiring information.

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