The Bar Manager oversees the beverage program, inventory, ordering and while maintaining our service and sanitation standards.

• Adhere to all company standard operating procedures.
• Maintain company safety and sanitation standards.
• Report any incidents of theft, vandalism, or violations.
• Comply with all local, state and federal liquor laws.
• Comply with all safety and local health department procedures as well as company and/or departmental policies/procedures.
• Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention.
• Record and report any equipment failure and/or safety hazards to a manager immediately.
• Clean all spills and waste immediately.
• General venue maintenance.
• Appear in uniform for all shifts at scheduled time.
• Consistently maintain a professional, neat, well-groomed appearance, posture, and hygiene adhering to the company standards

• Provide a friendly and personal experience with a willingness to engage and interact with guests.
• Provide guests with venue information, directional information, and up to date menu.
• Greet all guests promptly, with a friendly and upbeat attitude.
• Recognize and cultivate regular guests and repeat business.
• Acknowledge and greet all guests and offer to help in any capacity within your means.
• Inform management of any complaints, comments or incidents.
• Listen empathetically to guest complaints and be respectful at all times.
• Outgoing personality, friendly, demonstrates enthusiasm and professionalism.

Job Responsibilities

• Staff Management: Training, and supervising bar staff, including bartenders and barbacks. This involves creating work schedules, assigning duties, and conducting performance evaluations.
• Beverage Inventory Management: Monitoring and managing the bar's inventory, including ordering and restocking supplies, such as alcoholic beverages, mixers, garnishes, glassware, and other bar equipment.
• Beverage Menu Development: Create and update the bar menu, selecting and pricing beverages, and incorporating seasonal or specialty offerings.
• Customer Service: Ensuring high-quality customer service is provided by the bar staff. This includes resolving customer complaints, addressing customer inquiries, and maintaining a welcoming and friendly atmosphere.
• Bar Operations: Overseeing day-to-day operations, including opening and closing procedures, cash handling, and maintaining cleanliness and organization behind the bar.
• Compliance with Regulations: Ensuring compliance with all local, state, and federal regulations related to alcohol service, safety, and health codes. This includes verifying the legal drinking age, monitoring intoxicated customers, and handling any issues related to alcohol service.
• Sales and Marketing: Developing and implementing strategies to increase sales, such as promotions, happy hours, special events, and marketing initiatives. This may involve collaborating with the marketing team or owner to create advertising materials.
• Financial Management: Monitoring bar expenses, tracking sales and revenue, and managing budgets. This includes analyzing financial data and implementing cost-saving measures when necessary.
• Training and Development: Providing ongoing training and development opportunities for bar staff to enhance their skills, knowledge of beverages, and customer service abilities.
• Safety and Security: Ensuring the bar environment is safe for both staff and customers. This involves implementing safety procedures, monitoring for potential hazards, and addressing any security concerns.
• Vendor Relations: Establishing and maintaining relationships with beverage suppliers, negotiating contracts, and managing deliveries to ensure the availability of quality products.
• Event Planning: Organizing and overseeing special events, private parties, and promotions hosted by the bar.
• Maintaining Equipment: Regularly inspecting and maintaining bar equipment, such as draft systems (if applicable), refrigeration units, and glassware, to ensure proper functionality.

EDUCATION/REQUIREMENTS:

• High school diploma preferred
• Hospitality experience preferred
• Proof of eligibility to work in the United States
• 18 years of age

SKILLS:

• Demonstrate a positive attitude at all times.
• Clear and effective communicator.
• Strives in a team work environment.
• Ability to handle a fast-paced environment, while maintaining composure and staying focused.
• Anticipate the needs of the guests and coworkers.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Must be able to read the computer monitors.
• Must be able to print legibly for guests to read.
• Must be able to move quickly through work and set the pace in the office and/or venue.
• Must be able to sit and/or stand for extended periods of time.
• Must be dexterous and able to participate in all service aspects.
• Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary.
• Must be able to push and lift up to 50 lbs.
• Ability to use hands to handle, feel objects, tools or controls.
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.

WORK ENVIRONMENT & SCHEDULE:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Work varied shifts to include weekends and holidays.
• Involves constant public contact.
• Work may be performed in small areas and varying conditions of temperature, lighting and air quality.
• Work environment is subject to varying levels of noise and crowds, the severity of which depends upon guest volume.
• Work either indoors or outdoors during all times of the year as needed based on business volumes
• Fast paced, high volume, high energy and loud working environment.
• Must be flexible on shifts and days off to include weekends and holidays.