Summary. Responsible for providing beverage service to all casino customers in an efficient, courteous and professional manner displaying a high standard of customer service. Creates a fun filled and welcoming environment with flawless delivery and service excellence. Engagement Expectations. We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors. Sm...
Summary. Maintains kitchen work areas and restaurant equipment and utensils in clean and orderly condition according to established sanitation and service standards. Engagement Expectations. We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors. Smile, display energy and open body language. Proactively greet team members and guests, initiating inter...
Summary. Greets guest and controls dining room seating according to established policies and guest service standards. Engagement Expectations. We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors. Smile, display energy and open body language. Proactively greet team members and guests, initiating interaction to provide service. Always use a positive...
Summary. Supports the serving staff to keep the dining room clean and stocked while providing exceptional customer service. Engagement Expectations. We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors. Smile, display energy and open body language. Proactively greet team members and guests, initiating interaction to provide service. Always use a po...
Summary. Establishes and maintains relationships with casino players, providing personal services in regards to promotions, reservations, special events and other customer care needs. Drives repeat visitation from higher worth customers. Builds relationships to instill loyalty to the property. Engagement Expectations. We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we d...
Summary. Ensures that all guests are treated in a prompt, professional and courteous manner. Engagement Expectations. We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors. Smile, display energy and open body language. Proactively greet team members and guests, initiating interaction to provide service. Always use a positive parting remark to end th...
Summary. Cleans and stocks public and/or service bars ensuring bartenders have necessary beverages and bar supplies on hand to service guests. Engagement Expectations. We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors. Smile, display energy and open body language. Proactively greet team members and guests, initiating interaction to provide servi...
Summary. Responsible for providing beverage service to all casino customers in an efficient, courteous and professional manner displaying a high standard of customer service. Creates a fun filled and welcoming environment with flawless delivery and service excellence. Engagement Expectations. We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors. Sm...
Summary. Maintains kitchen work areas and restaurant equipment and utensils in clean and orderly condition according to established sanitation and service standards. Engagement Expectations. We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors. Smile, display energy and open body language. Proactively greet team members and guests, initiating inter...
