Description

THERE’S NO PLACE LIKE HOM

As a national leader in housing assistance programs, HOM, Inc. is dedicated to building communities where the promise of home is a reality for everyone because we believe individuals, families, and communities are safer, healthier, and stronger when everyone has a home. Whether ending homelessness through housing assistance, guiding new landlords and property owners through the financial benefits of our programs, or advocating among local leaders for increased funding and supportive services, our HOM team engages in meaningful work that advances our mission of ending homelessness in Arizona through housing.

Honored as a Top 100 Companies to Work for in Arizona, HOM provides opportunities to make an impact, alongside generous pay, benefits, work/life balance, and PTO, among many other great perks. If you’re passionate about making a difference in our communities, there’s no place like HOM.

Job Description

The Threshold Marketing Coordinator is primarily responsible for executing the marketing and messaging plan for Threshold, a service of HOM, Inc. Specifically, this position will implement the marketing strategy to increase Threshold’s presence and brand value in the real estate and multifamily industries with the goal of engaging, recruiting, and retaining residential property owners and operators. The Threshold Communications Coordinator will achieve this by designing marketing materials, coordinating social and mass media initiatives, and organizing events, among other responsibilities. The position collaborates closely with the Director of Landlord Relations and other team members in the Landlord Relations Department. The Threshold Marketing Coordinator is a non-exempt position.

Primary Job Responsibilities

• Work collaboratively with the Director of Landlord Relations and other relevant stakeholders to ensure the success and relevance of Threshold in meeting the property recruitment needs of the community’s homeless housing programs.
• Execute and maintain a marketing content calendar, including oversight of the publishing schedule, proofing materials, and contributing to creative ideation.
• Skillfully design engaging electronic and printed content tailored to specific audiences, including staying current and using best practices specific to each social media platform or medium. Manage relevant social media accounts including monitoring comments and responding to inquiries in a helpful manner, consistent with the Threshold Brand Tone.
• Serve as primary Point of Contact for media, external marketing inquiries, and marketing-related vendors. This includes maintaining vendor accounts and membership, and sourcing brand designed products.
• Serve as primary Point of Contact and coordinate marketing and outreach events as needed, including reserving venues, ordering supplied goods and collateral, maintaining vendor accounts and memberships, and general event coordination.
• Contextualize Threshold’s messaging identity and recent service updates for all HOM staff to develop an organization-wide culture of Threshold brand ambassadorship through internal communications and resources.

Additional Responsibilities Dependent on Candidate’s Expertise

• Creatively develop a wide range of written and designed web, email, and printed material aligned with the marketing strategy to achieve marketing and engagement goals, while performing to HOM, Inc.’s standard as a world-class, industry-leading organization.
• Skillfully design engaging electronic and printed content tailored to specific audiences, including staying current and using best practices specific to each social media platform or medium.
• Develop and maintain designed resource documents for service provider partners, funders, and community leaders including presentations, reference guides, and program outcome reports.
• Provide expert writing, proofreading, and editing with initiatives within the Landlord Relations Department, while supporting other projects throughout HOM as needed.
• Create digestible, useful informational videos for all stakeholders and their respective involvement with Threshold, including HOM staff messaging, case manager program trainings, and landlord-focused marketing for partner-specific initiatives.
• Manage and organize own activities to ensure deliverables are completed by assigned deadlines, including tasks that require coordination with other team members.

Requirements

Essential Skills

• Expert command of the English language, both spoken and written, in a professional context.
• Strong organizational skills with aptitude for project management and multitasking to manage multiple concurrent projects.
• Demonstrated high level of skill with interpersonal relationships and communication.
• Strong sense of ownership of work processes and outcomes.
• Excellent people skills and the proven ability to work well with a wide range of personalities.
• Ability to think strategically and tactically to accomplish goals.
• Ability to manage change while working as part of a team.
• Problem solver with the ability to adapt to unexpected challenges.
• Proficiency in Microsoft Office 365 applications including SharePoint, OneDrive, Teams, Planner, Outlook, Word, Excel, etc.

Education and Training

• Experience in producing professionally written content.
• Working knowledge and professional experience of: 
• Social media platforms include Instagram, LinkedIn, Twitter, Facebook, and Google.
• Photo and video-editing software including Photoshop, Snagit, Camtasia, and/or similar software.
• Email marketing platforms such as MailChimp, Constant Contact, and/or similar software.
• Canva and Adobe Creative products. 
• WordPress or web design is a plus.
• Knowledge and experience working in the homeless services sector is highly desired.
• Understanding and commitment to “Housing First” principles in ending homelessness.
• High school diploma or GED equivalent required. Associates and/or bachelor’s degree preferred. 
• Minimum of three (3) years’ experience in communications, marketing, or content design. Experience producing communications for internal and external marketing/social media at an organization level.

Other Skills and Requirements

• Team Member will have unrestricted access to sensitive information that may include PII and PHI, which requires adherence to HOM Security and Privacy Policies.
• Team Member may use or disclose PII or PHI through their Financial, and Human Resources duties listed above. All use and disclosure are subject to procedures outlined in Section 1.10 of the HOM Privacy Policies.
• Demonstration of performance and attributes contained within the four (4) focus areas of HOM Inc.’s Competency Model shown below; Emotional Intelligence, Expertise, Ethics, and Excellence.
• Willingness to perform duties as needed or as assigned.
• Coachable and willing to receive constructive feedback.
• Ability to learn and become efficient with new concepts, software, and processes. 

LEARN MORE ABOUT US

Taking care of people is central to our work, which is why we offer highly competitive pay and a comprehensive and generous benefits program.

HEALTH

Offering excellent medical, dental, and vision benefits, HOM also provides employee assistance programs for physical and mental well-being.

WELLNESS

Because this is challenging work, HOM is committed to providing monthly chair massages, employee wellness program events and challenges, blood drives, and more.

SAVINGS

In addition to competitive pay, save for retirement with employer matching and opportunities for financial planning. Other insurance benefits include life, disability, and accident insurance, and more.

BALANCE

Ensuring a healthy balance between work and life is important. Because individual needs for time away from work are diverse, we offer generous paid time off (PTO), including 13 paid National holidays.

FUN

At HOM, we’re not afraid of hard work, or a good time! To keep our team strong and connected, our employee-driven Culture Committee strives to provide engaging opportunities all year round.

Successful candidates will be required to complete a short behavioral and cognitive assessment prior to advancing to an interview.

Drug Free Workplace:

HOM, Inc. is a Drug Free Workplace where post offer applicants and employees are subject to testing for drugs and alcohol when criteria is met as outlined in our policies

Equal Opportunity Employer:

HOM, Inc. is an Equal Opportunity Employer, including disability/vets. HOM, Inc. is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the Business Operations at employment@hominc.com.

https://www.hominc.com/wp-content/uploads/EEO-Policy-Statement.pdf