At Hiro, we build developer tools that bring Web3 to Bitcoin. Our suite of tools unlocks the full potential of Bitcoin through smart contracts, digital assets, and decentralized applications. With Hiro tools, developers can test and deploy smart contracts, spin up nodes and other server-side resources for scaling, and more. Building on Bitcoin is hard. Hiro's developer tools make it easier. We’re very proud to say that Hiro won 4 Built In’s Best Places to Work awards, including U.S. Best Startups to Work For, Remote Best Startups to Work For, Remote Best Places to Work, and New York Best Startups to Work For!

Hiro is funded and backed by more than $75 million from Union Square Ventures, Y Combinator, Lux Capital, Winklevoss Capital, Naval Ravikant, and others.

About The Opportunity

Hiro is looking for a passionate and collaborative DevOps Engineer to help scale our infrastructure to meet our growing needs and build “developer empowering” solutions. DevOps engineers at Hiro are hybrid systems and software engineers with a two-pronged mission:

1. Empower teams to build, test, deploy, and monitor services used by hundreds of thousands of users (soon to be millions) at scale with high velocity and quality.
2. Eliminate toil across our engineering, IT, and other operations.

What You'll Do

• Improve the tooling and automation for building, testing, and deploying software and services
• Collaborate with engineering teams on building / launching new products and features
• Evangelize and implement industry best practices to improve the security and ease-of-use of our production environment
• Diagnose problems from all sides and quickly narrow down potential solutions
• Debug production issues across services and multiple levels of the stack
• Improve operational standards, tooling, and processes
• Engineer solutions to automate, and streamline monitoring and incident escalation, improve resiliency and uptime

What We're Looking For

• 6 years of experience in an SRE, DevOps, or equivalent role
• Excellent communication skills and comfort working with a diverse team across time zones
• A sense of ownership, humility, and bias to action
• Able to see a problem from all sides and quickly narrow down potential solutions
• Proficiency with Bash scripting, and preferably one additional language such as Python, Go, or NodeJS
• Proficiency with container technologies like Docker or Containerd
• Strong knowledge on architecting and managing Kubernetes clusters, and deploying a large variety of applications to them
• Experience deploying, scaling, and troubleshooting production services
• Experience with service meshes like Istio/Envoy, Linkerd, and API gateways like Kong and Nginx
• Experience writing infrastructure as code (IaC) with tools like Terraform or Pulumi
• Experience with logging, tracing, metrics, and monitoring dashboard tools such as Grafana, Loki, and Prometheus
• Competence in working with public cloud infrastructure such as GCP, Azure, and/or AWS

We'd Also Like to See

• Familiarity with running blockchain software (bitcoin, ethereum, etc)
• Hardening, securing the Kubernetes cluster with monitoring and auditing dashboards
• Experience with multiple technology stacks for configuration, monitoring, logging, alerting, CI/CD, application runtimes (Python, Node, Rust)
• Experience with caching and database solutions (e.g. Redis, Postgres)
• Experience with various network protocols, such as HTTP, TLS, DNS, TCP/IP (transport and network layers).

We’d love to hear from you even if you don’t have experience or interest in every bullet. There’s no perfect candidate and we want to find the right fit, even if it’s different than we imagine. 

What We'll Offer

• Salary Range (regardless of location, benchmarked annually) $175,000 - $195,000.
• Company equity and Stacks (STX) tokens--STX is the native cryptocurrency of the Stacks network
• $1,200/yr budget for learning and development stipend
• $1000/yr of charity donation matching to an organization of your choosing
• $500/mo co-working space reimbursement
• Daily Lunch Reimbursement (even if you’re remote!)
• Open Vacation Policy, take the days you need
• Family-Friendly Health Benefits
• Free Life and Disability Insurance
• Health and dependent care(FSA)
• Up to 16 weeks of paid parental leave
• 401k with 3% match

Please note that benefits vary by country, the ones shown above are for our full time U.S. based employees. Benefit information for non-US based positions will be provided to individuals who interview for those roles.

Hiro is proud to be an equal opportunity employer and deeply cares about building a diverse team. Hiro is committed to building an inclusive environment for people of all backgrounds. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by law.