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Job Description: Help Desk and IT Coordinator
Position Overview:
We are seeking a Help Desk and IT Coordinator to support our rapidly expanding offices. In this role, you'll be an integral part of a collaborative team responsible for managing day-to-day IT operations and driving process enhancements. With a focus on delivering exceptional support and fostering efficiency, you'll play a key role in our business continuity and success.
This full-time, salaried position is based at our Lincoln Park office, with occasional travel to other locations across the Chicagoland area as required. Reporting directly to our Chief of Staff, with strong ties to various team members, we're looking for a candidate with a strong tier 1 troubleshooting background and some exposure to project management.
Key Responsibilities:
Education and Experience:
Desired Skills:
Physical Requirements:
Benefits and Perks:
Full Time
$60k-74k (estimate)
04/24/2024
05/11/2024
hirewell.com
CHICAGO, IL
100 - 200
2001
Private
MATT MASSUCCI
$10M - $50M
Business Services
Hirewell provides talent acquisition and staffing solutions to companies around the United States.
The following is the career advancement route for Help Desk Specialist positions, which can be used as a reference in future career path planning. As a Help Desk Specialist, it can be promoted into senior positions as a Help Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Specialist. You can explore the career advancement for a Help Desk Specialist below and select your interested title to get hiring information.
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Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.
03/11/2022: Hopkinsville, KY
The help desk team will train users on basic system and computer functions.
03/03/2022: Kennewick, WA
Help desk support teams are patient task managers who know how to find or create solutions to unexpected problems.
03/21/2022: Columbia, SC
Remote help desk technicians support technology customers via phone, online and occasionally on-site.
03/06/2022: Kingsport, TN
Help desk technicians need a deep understanding of computer hardware and software.
01/19/2022: Yakima, WA
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Career tips from people on Help Desk Specialist jobs
Learn more about the role, tasks and how to become a help desk technician.
02/10/2022: Springfield, MO
Thankfully, old desks can be rehabilitated and refinished with a little effort.
02/22/2022: Ventura, CA
Develop a culture of helping within the help desk.
01/29/2022: Winston Salem, NC
These business oriented specialists must have a knowledge of SQL programming and be able to work with software developers to create data mining algorithms.
04/03/2022: Yakima, WA
Use data and technology to help people develop new skills.
01/30/2022: Lebanon, PA
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