Experience:
 Previous guest service experience essential, minimum 3 years
 Prior hotel is preferred
 Brand experience is preferred
 Strong guest service skills required
 Must have a valid driver's license from the applicable state
Physical Requirements:

 Long hours sometimes required.
 Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
 Ability to stand for long hours at a time

Primary Objective of Position
To achieve the highest quality of cleanliness for the hotel by directing and coordinating the Housekeeping operation in accordance with the standards of the hotel and company.
Understands and implements the Mission, Vision and Core Values at all time.

Major Areas of Accountability
1. Provides a clean, well maintained hotel by supervising the Laundry and Housekeeping operations
 Schedules team-members in accordance with forecasted occupancy; adjusts staffing as necessary for sudden changes in occupancy
 Coordinates availability of rooms with Front Office/ Front Desk Manager/AGM/General Manager
 Supervises the daily activities of the housekeeping team-members
 Monitors the responses on guest comment cards; identifies problem areas and formulates solutions
 Conducts continual inspections of guestrooms and public areas to determine hotel's overall level of cleanliness; performs follow up; makes rooms when required daily
 Strives to reduce accidents within the department
 Overseas inventory, requisitioning, disbursement, and cost control for all linens, cleaning supplies, guest room, restroom supplies, laundry supplies, machines, and equipment
 Schedules and supervises all rotational and special cleaning programs as required
 Secures keys in accordance with hotel's key management policy
 Supervises "Lost and Found" Department
 Assists with cleaning of the hotel’s public areas
 Brings positive attitude among the team-members

Job Type: Full-time

Shift:

• Morning shift

Ability to Relocate:

• Tucson, AZ 85737: Relocate before starting work (Required)

Work Location: In person