High Performance Restoration

Velocity Production Manager

Are you ready to join a dynamic team in a fast-paced, high-growth environment? High Performance Restoration is seeking a talented and experienced Velocity Production Manager to join our team. If you are passionate about driving operational excellence and exceeding customer expectations, we want to hear from you.

High Performance Restoration is a leading restoration company dedicated to providing exceptional roofing, solar, windows, and water damage restoration services. We take pride in our commitment to excellence, customer satisfaction, and employee development.

Learn more about us at: https://www.hprtexas.com/ 

The Velocity Manager is a hybrid position of a traditional Office Administrator and Production Manager. The Velocity Manager must maintain a solid understanding of CRM platforms and computer systems, excellent project management skills, efficient time management, be detail-oriented and exhibit a strong understanding of customer service-related best practices. The Velocity Manager is responsible for and focused on improving the project contract to close speed while exceeding company margin expectations.

Responsibilities:

• Maintain a solid understanding of CRM platforms and computer systems, and manage each project ensuring completion.
• Calculate project costs, request material quotes, and present prepared estimates by documenting costs and job scope information.
• Manage inventory of necessary materials, recruit and develop relationships with subcontractors, and maintain regular communication between the Quality Control Specialist and subcontractors.
• Ensure customer satisfaction, order permits for jobs, schedule final permit inspections, send work orders to subcontractors, and maintain the job production board.
• Assist vendors and subcontractors with onboarding, collect invoices, pull permits for jobs, and coordinate problem repairs.
• Acquire and approve quotes from subcontractors, schedule crews, and manage project schedules efficiently.
• Respond to on-call emergencies, and schedule material delivery, dumpster delivery, and crew for build start date.
• Schedule trades, resolve problem repair issues, and lead pre-construction meetings for commercial and large residential builds.
• Verify subcontractor pay requests, maintain project schedules, and ensure homeowner satisfaction throughout the project.
• Verify labor and material bills, work closely with sales during build projects, and ensure job completion and customer satisfaction before final collection procedures.

Qualifications:

• Bachelor's degree in business administration, engineering, or a related field is preferred.
• Proven experience in production management, project management, and/or administration, with a focus on process optimization and performance enhancement.
• Strong leadership and communication skills, with the ability to motivate and influence teams.
• In-depth knowledge of production planning, scheduling, and resource management.
• Strong understanding of CRM platforms and computer systems.
• Knowledge of software such as Go High Level, and Acculynx is highly preferred.
• Familiarity with industry-specific regulations and best practices in production management.
• Proficiency in analyzing and interpreting production data to drive informed decision-making.
• Excellent time management and organizational skills.
• Detail-oriented with a focus on exceeding customer expectations.
• Ability to thrive in a fast-paced, high-growth environment.

Salary and Benefits:

• Salary at $65,000 - $80,000 per year, commensurate with experience.
• Performance Bonus (Quarterly).
• Opportunities for professional development and growth.
• A dynamic and supportive work environment.
• The chance to be part of a reputable and growing company in the restoration industry.

If you are ready to take on this exciting opportunity and contribute to our success, please submit your application today. We look forward to welcoming the newest member to our team at High Performance Restoration!