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Customer Service Representative
Hertz Rent A Car Redmond, OR
$39k-50k (estimate)
Full Time | Consumer Services 1 Month Ago
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Hertz Rent A Car is Hiring a Customer Service Representative Near Redmond, OR

Job Overview:
We are seeking a highly motivated and sales-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity to showcase your communication and problem-solving skills while working in a fast-paced and dynamic environment. You will be paid hourly but the real opportunity lies is in the sales portion of the job! Top sales people can make over $30 per hour. We also offer amazing benefits with a real opportunity to grow your career. No college degree required. We will train the right canidate!

Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and promotions
- Assist customers with renting vehicles, processing returns, and resolving any issues or complaints
- Utilize phone etiquette to ensure positive customer interactions
- Analyze customer needs and recommend appropriate solutions
- Maintain customer records and update information as needed

Requirements:
- Excellent verbal and written communication skills in English; multilingual abilities are a plus
- Strong phone etiquette with the ability to communicate effectively over the phone
- Previous experience in sales or a related field is preferred
- Proficient in data entry and computer skills
- Ability to analyze customer inquiries and provide appropriate solutions

At our company, we value our employees' contributions and offer competitive compensation packages. As a Customer Service Representative, you will have the opportunity to work in a supportive team environment while gaining valuable experience in customer service and sales.

Job Type: Full-time

Pay: $17.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Ability to Commute:

  • Redmond, OR 97756 (Required)

Ability to Relocate:

  • Redmond, OR 97756: Relocate before starting work (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$39k-50k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

09/13/2024

SIZE

<25

FOUNDED

1972

CEO

KEITH GEORGE

REVENUE

<$5M

INDUSTRY

Consumer Services

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The job skills required for Customer Service Representative include Customer Service, Problem Solving, Written Communication, Data Entry, Communicates Effectively, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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