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FRONT DESK ATTENDANT- Hershey You are here: / FRONT DESK ATTENDANT- Hershey | | FRONT DESK ATTENDANT Location: Hershey Lodge **Job Description:**
This position is responsible for greeting, registering and orienting guests to The Hershey Lodge & Convention Center.
This is a part- time year round position. The working schedule for this position may include days, evenings, weekends, and holidays based on operational needs.
**Job Duties:**
* Greeting guests upon their arrival
* Registering guests and confirming room rates
* Providing information about the Lodge and other attractions within the company and the area
* Maintaining an accurate count of room status and availability
* Reserving guest rooms in accordance with special requests
* Processing guest room charges
* Receiving payments on accounts
* Balancing receipts at the end of each shift; answering telephones; and handling guest questions/concerns/complaints.
**Basic Qualifications:**
* Must be at least 18 years of age or older.
**Additional Qualifications:**
* Proven guest relations, problem solving and organizational skills.
* Ability to work with computerized front office systems, file, compute figures and handle cash with a high degree of accuracy.
* Professional image representative of property image.
**Working Conditions:**
* Ability to work in hectic, fast-paced environment.
* Physical requirements include standing (up to 100% of the shift), hearing, speaking, performing detailed work at close distances; and finger dexterity.
* Ability to work a flexible eight-hour shift between the hours of 7:00 a.m. and 11:00 p.m., including weekends and holidays.
* Working schedule will include 32-40 hours per week.
**Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.**
**Hershey Entertainment & Resorts is an Equal Opportunity Employer**
Full Time
$27k-36k (estimate)
05/03/2024
05/16/2024
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