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FRONT DESK ATTENDANT
Hersheyjobs Hershey, PA
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$27k-36k (estimate)
Full Time 2 Days Ago
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Hersheyjobs is Hiring a FRONT DESK ATTENDANT Near Hershey, PA

FRONT DESK ATTENDANT- Hershey You are here: / FRONT DESK ATTENDANT- Hershey | | FRONT DESK ATTENDANT Location: Hershey Lodge **Job Description:**

This position is responsible for greeting, registering and orienting guests to The Hershey Lodge & Convention Center.

This is a part- time year round position. The working schedule for this position may include days, evenings, weekends, and holidays based on operational needs.

**Job Duties:**

* Greeting guests upon their arrival

* Registering guests and confirming room rates

* Providing information about the Lodge and other attractions within the company and the area

* Maintaining an accurate count of room status and availability

* Reserving guest rooms in accordance with special requests

* Processing guest room charges

* Receiving payments on accounts

* Balancing receipts at the end of each shift; answering telephones; and handling guest questions/concerns/complaints.

**Basic Qualifications:**

* Must be at least 18 years of age or older.

**Additional Qualifications:**

* Proven guest relations, problem solving and organizational skills.

* Ability to work with computerized front office systems, file, compute figures and handle cash with a high degree of accuracy.

* Professional image representative of property image.

**Working Conditions:**

* Ability to work in hectic, fast-paced environment.

* Physical requirements include standing (up to 100% of the shift), hearing, speaking, performing detailed work at close distances; and finger dexterity.

* Ability to work a flexible eight-hour shift between the hours of 7:00 a.m. and 11:00 p.m., including weekends and holidays.

* Working schedule will include 32-40 hours per week.

**Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.**

**Hershey Entertainment & Resorts is an Equal Opportunity Employer**

Job Summary

JOB TYPE

Full Time

SALARY

$27k-36k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/16/2024

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Hersheyjobs
Full Time
$31k-40k (estimate)
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The following is the career advancement route for FRONT DESK ATTENDANT positions, which can be used as a reference in future career path planning. As a FRONT DESK ATTENDANT, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FRONT DESK ATTENDANT. You can explore the career advancement for a FRONT DESK ATTENDANT below and select your interested title to get hiring information.

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Quotes from people on Front Desk Attendant job description and responsibilities

Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.

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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

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Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.

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While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.

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For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business.

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Career tips from people on Front Desk Attendant jobs

There are many benefits of a front desk receptionist job.

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Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.

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Proven experience as front desk representative, agent or relevant position.

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Step 3: View the best colleges and universities for Front Desk Attendant.

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