You haven't searched anything yet.
Full Time career opportunities at the Hendrick Business Development Center in Charlotte, NC! Driving an integral role in the customer experience, the Business Development Representative is trained to be responsible for establishing, developing, and maintaining positive business and customer relationships. Automotive experience is NOT required. We're looking for teammates with a passion for customer service and a DRIVE TO WIN.
NO COST Employer Paid Healthcare & Prescription Premium
Hourly Base Pay Plus Bonuses and Commission
Paid Company Training
401(k) Retirement Plan with Company Match
Dental, Vision, Life Insurance
Paid Time-Off up to 3 weeks Vacation
Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)
Holiday and Sick Pay
Employee Discounts
College Scholarship Program
NO COST Employee Assistance Program (on-going support for your mental, financial, physical, and social well being)
Internal Career Advancement Opportunities
The Hendrick Advantage- be a part of the largest privately owned auto group in the country!
Essential Duties and Responsibilities:
Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment.
Log all customer comments into Dealership Management System.
Schedule follow-up contact if no appointment is made in Dealership Management System.
Confirm scheduled appointments with future customers.
Post scheduled appointments on appointment board in the Business Development Center.
Re-schedule “no-show” customer appointments.
Follow-up with sales or service department to determine if the appointment was kept and what the outcome was. Schedule future contact as needed.
Maintain and update customer changes in database.
Contact current customer base on current marketing incentives.
Respond to customer website request (internet inquiries).
Contact internet clients via e-mail and phone to schedule a sales or service appointment.
Notify necessary departments to inform of appointments set.
Forward any customer concerns to the correct department Manager and follow-up.
Maintains an organized, clean and safe work area
Complies with Company policies and procedures
Engages in business development.
Establishes, develops and maintains positive business and customer relationships.
Continuously improves through feedback.
Pre-Qualifications:
High School Diploma or equivalent.
Satisfactory Customer Service work experience.
Essential Skills:
Customer Service, Scheduling, Typing, Reporting skills, Data Entry, Problem Solving, Organization.
Apply Now:
Please submit your information and our recruiting team will be in touch shortly!
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit .
Full Time
$92k-120k (estimate)
05/03/2024
05/17/2024
hendrickauto.com
CHARLOTTE, NC
7,500 - 15,000
2018
GREGORY GACH
<$5M
Hendrix Motor Co is an automotive company based out of 1947 NW Overton St, Portland, Oregon, United States.
The following is the career advancement route for Business Development Representative positions, which can be used as a reference in future career path planning. As a Business Development Representative, it can be promoted into senior positions as a Business Development Associate III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Development Representative. You can explore the career advancement for a Business Development Representative below and select your interested title to get hiring information.
If you are interested in becoming a Business Development Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Business Development Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Business Development Representative job description and responsibilities
When a prospect first enters the sales funnel, a business development representative takes charge of taking the operation efficiently to the end goal because they are at the forefront of the sales process.
12/08/2021: Fayetteville, NC
On a daily basis, a business development representative will perform a variety of diverse tasks that will help them achieve their goals.
12/29/2021: Hartford, CT
Business development representatives have been able to use cold calling and prospect high-level potential customers.
12/12/2021: Pocatello, ID
A business development representative cultivates relationships with potential business clients of an organization.
12/11/2021: Charlotte, NC
Generated new business opportunities by sending email communications and making outbound calls to qualified prospects.
01/27/2022: Schenectady, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Business Development Representative jobs
Find a Balance of Personalization and Efficiency.
02/02/2022: Clearwater, FL
Use simple and concise language.
01/25/2022: Memphis, TN
Earn professional certifications.
02/11/2022: Parkersburg, WV
Step 3: View the best colleges and universities for Business Development Representative.