This position is an in-office role located in Orlando, FL. 

• Maintains a high level of discretion and confidentiality regarding candidate, employee, and organizational information.
• Provides administrative support to the Senior Vice President of Human Resources and other Business Operations leadership, including calendar management, credit card logs, expense reports, appointment set-up and other administrative or clerical tasks as instructed.
• Provides front-desk reception coverage, coordinating vacation, time-off and meal break periods amongst other departmental coordinators..
• Ensures proper protocols are enacted when away from the front desk, including direction of the call box, voice mail, appropriate signage, etc.
• Maintains current dial by name phone directory.
• Ensures employees, guests and visitors follow proper Sign In/Sign Out protocols.
• Schedules conference rooms checking in and out all accessories for HFUW AV equipment.
• Assists with troubleshooting of conference room technology set-up as needed.
• Partners with Facilities Technician to ensure conference rooms are reset and maintain a professional appearance.
• Opens, sorts, and distributes all incoming mail.
• Lists all checks received through the mail on a daily basis and provides to Finance team.
• Ensures all deliveries received are logged and signed for by the receiving party following the outlined package delivery procedure.
• Serves as the primary resource for office supply orders in the organization, ensuring appropriate approvals are received and invoices logged for Finance.
• Provides entry-level assistance and support when needed with recruitment, employee relations, employee engagement, and other Human Resource matters. Escalates non-entry level matters to the Director of Human Resources.
• Advertises job openings on company’s careers page, national vacancy listings, social media, various job boards and internally on the company intranet.
• Conducts pre-screen interviews for assigned positions within the organization.
• Provides general assistance with scheduling interviews for hiring managers and Human Resources.
• Supports other Business Operations departments with administrative tasks as instructed.
• Maintains integrity and confidentiality of Human Resource files and records.
• Coordinates and prepares for all internal events and training, such as New Hire Orientation, Leadership Development and Benefits Open Enrollment.
• Works closely with the Director of Human Resources in management of new hire paperwork and subsequent data flow and management, including processing of Form I9.
• Provides a rewarding new employee experience through ensuring compliance with drug and background screenings, completion of new hire paperwork and providing support to new hires.
• Sends job offer confirmation letters, regret letters, and answers high-level total rewards queries.
• Coordinates ordering business cards, name tags and other pertinent items for employees.
• Maintains inventory of Human Resource supplies and branded collateral.
• Collaborates with the Human Resource team to continuously improve processes related to recruiting, preboarding and onboarding processes.
• Assists with tracking and processing employee referral incentives.
• Supports birthday and service anniversary process.
• Assists with employee engagement and training sessions when instructed.
• Ensures SharePoint directory is up to date with newly hired and recently separated employees.
• Updates staff changes within the Human Resource Information System up to but not including, compensation, title changes, separations, and supervisor changes.
• Maintains accurate and up-to-date position descriptions.
• Ensures accurate personnel files are up to date both electronically and physically.
• Participates in organizational committees and/or special projects as directed.
• Answers frequently asked questions from applicants and employees relative to standard policies and hiring process; refers more complex questions to Director.
• Contributes to the overall organizational success by performing other duties and responsibilities as assigned.

• Mission Focused:Create real social change that leads to better lives and healthier communities.
• Relationship-Oriented:Cultivate and manage relationships toward a common goal.
• Collaborator:Understand the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.
• Results-Driven:Dedicated to shared and measurable goals for the common good; creating resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
• Brand-Steward: Steward of the brand and understands the role in growing and protecting the reputation and results of the greater network.

• High school diploma or equivalent required, associate’s degree preferred.
• Minimum of two years in an administrative or office support capacity.
• Prior Human Resources experience strongly preferred.
• Excellent verbal and written communication skills required.
• Knowledge of database applications and Microsoft Office products including Word, Excel, and Outlook.
• High level of integrity and understanding of confidentiality required.

Job Summary