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Customer service representative
$38k-47k (estimate)
Full Time | Ancillary Healthcare 2 Weeks Ago
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HealthDirect Pharmacy Services is Hiring a Customer service representative Near Camden, NY

Overview

Scope of Responsibilities : Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.

Responsibilities

Job Responsibilities :

  • Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet / computer system
  • Verify all types of insurance and assist in creative financing when no insurance is available
  • Set up initial paperwork
  • Pre-qualify customers for reimbursement purposes
  • Answer phone calls in a professional manner
  • Project a positive first impression by greeting customers with exceptional customer care
  • Computer input to include new patient data and various patient updates
  • Unpack shipment when received and stock shelves as required.

Qualifications

Education :

Experience :

  • Preferred : 0-1 years previous experience in related position
  • Preferred : Previous Healthcare or DME experience

Special Conditions of Employment

  • Drug test
  • Initial and continuous exclusion and sanction / disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

Compensation :

$15.25 - $17.14 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Last updated : 2024-05-17

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$38k-47k (estimate)

POST DATE

05/04/2024

EXPIRATION DATE

08/03/2024

WEBSITE

hdrxservices.com

HEADQUARTERS

APPLETON, WI

SIZE

25 - 50

FOUNDED

2017

CEO

SUMMER HAGENS

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

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About HealthDirect Pharmacy Services

As a 100% employee-owned LTC pharmacy provider, our purpose-driven team strives to deliver personalized care in every interaction. We serve 8 states and are known for expert-level pharmacy services with outstanding client support backed over 50 years of industry experience. Our people-first focused team is guided by the following principles: Long-Term Approach Building Relationships That Create Life-Long Customers Employee Ownership Empowering Our Team Take Care Customer First Collaboration and Decisions Needs Driven Seeking Innovative Solutions With a Can-Do Attitude The HealthDirect ...team is dedicated to serving the unique pharmacy needs of all individuals residing in Long-Term Care (LTC) facilities and supporting the staff members who provide their daily care. With pharmacies in 8 states, our team supports 50,000 residents each day. Were proud to be part of the KPH HealthCare family of companies. With over 110 years as an employee-owned company, all divisions of KPH take pride in providing the highest level of quality pharmacy and healthcare services. As a $1 billion leading national healthcare provider, KPH Healthcare is able to consolidate purchasing across divisions to deliver significant savings to clients and customers. More
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