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Desktop Support Specialist
HCL America Buffalo, NY
$45k-56k (estimate)
Full Time | IT Outsourcing & Consulting 0 Months Ago
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HCL America is Hiring a Desktop Support Specialist Near Buffalo, NY

Job Duties :

Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area

Basic understanding of networks, Intel servers and telecoms

Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets

Provide hardware break/fix support and warranty support for current desktop, laptop, tablets and Windows devices

Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)

Strong Microsoft operating system troubleshooting skills

Strong problem solving and critical thinking skills

Provide basic support for mobile devices and printers

Provide primary support to executive users

Provide equipment move services

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Schedule:

  • 8 hour shift

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$45k-56k (estimate)

POST DATE

06/14/2023

EXPIRATION DATE

05/17/2024

WEBSITE

hcl.com

HEADQUARTERS

SUNNYVALE, CA

SIZE

7,500 - 15,000

FOUNDED

1995

CEO

SHIV NADAR

REVENUE

$3B - $5B

INDUSTRY

IT Outsourcing & Consulting

Related Companies
About HCL America

This is ex-HCL Alumni Group. Created from Bangalore to share & network with all the Ex-HCL Employees.

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HCL America
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HCL America
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The job skills required for Desktop Support Specialist include Operating System, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Specialist job description and responsibilities

Desktop support specialists often deal with clients who are having trouble with their systems.

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Documents technical support procedures and maintaining customer records.

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Desktop Support Specialists keep computer networks running efficiently for their organization.

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They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.

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Desktop support specialists maintain computer networks and provide technical help to computer users.

01/26/2022: Vincennes, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Specialist jobs

Attend Customer service, customer support, and customer experience training.

02/01/2022: Carson City, NV

Gain experience with operating systems.

02/21/2022: Denver, CO

Experience in technical support positions is a plus.

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Practice fixing common computer problems.

03/04/2022: Binghamton, NY

Use past security breaches as learning examples.

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Step 3: View the best colleges and universities for Desktop Support Specialist.

Butler University
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