Job Description. Alternative Information Systems (AIS) has been a premier WNY IT service firm for 35 years, specializing in the SMB and the Public Sector markets. We are currently seeking experienced IT Support individuals to join our service team. Details. This is a full-time, onsite position. Normal working hours 7:30AM-4:00PM Monday – Friday. Occasional special projects may require working off hours or weekends with compensation. This is not a...