Job Summary: Responsible to assist HOA/COA CAM(s) with the administration of Village meetings, and mailings, updating various data reports, assist with Condo, HOA, and ARB inspections. Provide assistance for effective property management, related services, and maintenance of the HOA/COA.

Essential Duties and Responsibilities include the following, but are not limited to:

• Answer phone calls, assist members with inquiries, and take messages when appropriate.
• Provide administrative support to the CAM(s) preparing for meetings, mailings, and notices and developing and maintaining such documents, procedures, and other organizational materials.
• Preparation of village meeting minutes for CAM(s).
• Maintain and update various member and village lists.
• File village materials and keep Corporate Books updated.
• Conduct and record periodic property, building, and grounds inspections as directed by CAM(s).
• Provide support to homeowners regarding requests, concerns, and those seeking information.
• Assist with facilitating general repairs and maintenance as directed by CAM(s).
• Respond to emergency maintenance and safety calls.
• Schedule pest control maintenance calls.
• Receive and complete ARB forms and documents with Members. Assist Members by communicating errors and missing information to ensure an accurate and complete application.
• Prepare and disperse monthly ARB agenda and documents via Adobe shared files.
• Complete the ARB process by documenting approval/disapproval in the file as well as sending an approval/disapproval letter to the homeowner.
• Maintain a safe working environment

Job Requirements include the following, but are not limited to:

• Impeccable customer service skills.
• Possess strong oral and written communication skills.
• Proficient in Microsoft Office (Word, PowerPoint, Excel, and Outlook).
• Operate office equipment, including copiers, facsimile machines, and computers; input and retrieve data and text.
• Attention to detail and ability to work independently on assignments is essential.
• Ability to prioritize and consistently meet deadlines.
• Knowledge of on-site maintenance requirements, including interacting with vendors and subcontractors.
• Utilize a clear speaking voice in the English language.
• Ability to use discretion and maintain confidentiality.
• Maintain an orderly and professional workspace.
• Demonstrate a record of good work attendance and reliability; regular and punctual attendance.
• Demonstrate flexibility in work habits and work schedule.
• Comply with company policies and procedures as established in the Employee Handbook or as demonstrated as common practice.
• Seek to improve in knowledge and skills.
• Other duties as assigned by CAM(s).

Supervisory Responsibilities: This job has no supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Certificates/Licenses:

None at this time

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk, see and hear; use hands to finger, handle, or feel. The employee is regularly required to stand; walk; reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.