28 Guest Service Supervisor Jobs in Madison, WI
Hampton Inn & Suites Madison Downtown is Hiring a Guest Service Supervisor Near Madison, WI
We are seeking an enthusiastic individual with strong multi-tasking skills and a passion for working with people. As a Guest Service Supervisor, you will play a key role in creating lasting positive memories by leading the Guest Service team to deliver outstanding customer service. You will be responsible for the guest service procedures of the hotel and ensure that front desk operations are handled consistently, accurately and efficiently.
Who we are:
We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests, makes our hotel an outstanding place to work.
Our hotel is part of the Raymond Management Company portfolio of award-winning hotels across the U.S.
What you will be doing:
- Training the guest service team to deliver exemplary guest service.
- Supporting and training teammates on guest service procedures, financial control procedures and the telephone shop call program.
- Assisting with the recruitment and selection process for Guest Service teammates.
- Coordinating work schedules to ensure efficient operations and minimal guest disruption.
- Continuously promoting, communicating, and embodying the RMC culture.
What We Offer:
- Competitive Wages
- Paid Vacation and Sick time
- Affordable Health, Dental and Vision
- 401(k) Retirement Plan with Company Contribution
- Teammate Referral Program
- Hotel Discount Program
- Check-ins at 30, 60, and 90 Days
- Career Growth Opportunities
- Safe and Healthy Work Environment
Experience the difference of working with Raymond Management Company!
Check us out. Talk to our Teammates. Join our team.
www.raymondteam.com
Job Summary
Part Time
Accommodations
$31k-43k (estimate)
04/11/2023
07/04/2024
madisondowntownsuites.hamptoninn.com
MADISON, WI
25 - 50
2012
MICHAEL LUEHRS
<$5M
Accommodations
Related Companies
The following is the career advancement route for Guest Service Supervisor positions, which can be used as a reference in future career path planning. As a Guest Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Supervisor. You can explore the career advancement for a Guest Service Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Supervisor job description and responsibilities
Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.
05/05/2022: Portsmouth, NH
Provide training to all guest services staff, schedule work of all visitors and staff and ensure compliance to all budget requirements and provide required feedback.
05/03/2022: San Antonio, TX
Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
03/27/2022: Port Arthur, TX
Supervises all Guest Service Staff to ensure all guests are assisted with any service issues, queries and complaints, as well as general ship, port, tour and travel information is provided.
03/28/2022: Columbia, SC
Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively.
04/19/2022: Waco, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Supervisor jobs
They must meet or exceed guest expectations on very occasion.
04/20/2022: Denver, CO
A skilled guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.
03/04/2022: Ann Arbor, MI
Establish clear performance expectations.
02/13/2022: Laramie, WY
A top-notch guest service supervisor has an excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
02/18/2022: Mobile, AL
Ask customers to provide feedback on agents and customer service experience.
04/11/2022: Saint Paul, MN
Step 3: View the best colleges and universities for Guest Service Supervisor.
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