52 Front Desk Agent Jobs in Plano, TX
Hampton by Hilton is Hiring a Front Desk Agent Near Plano, TX
Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet guests with a warm and friendly demeanor, providing a welcoming atmosphere - Check-in and check-out guests efficiently and accurately, following established procedures - Answer phone calls and respond to guest inquiries in a professional manner - Assist guests with any requests or issues they may have during their stay - Provide information about hotel amenities, local attractions, and dining options - Handle cash transactions and maintain accurate records of guest payments - Collaborate with other departments to ensure guest satisfaction and resolve any issues that arise - Perform night audit duties as required, including reconciling accounts and preparing reports Skills: - Excellent customer service skills with the ability to anticipate guest needs - Strong communication skills, both verbal and written - Proficient in using phone systems and other office equipment - Knowledge of hotel management software is a plus - Bilingual or multilingual proficiency is highly desired - Ability to handle difficult situations with professionalism and empathy - Attention to detail and strong organizational skills Requirements: - Previous experience in guest relations or customer service is preferred - High school diploma or equivalent required; additional education in hospitality is a plus - Flexibility to work various shifts, including evenings, weekends, and holidays Join our team as a Guest Service Agent and be part of creating memorable experiences for our guests. Apply now!
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
Work setting:
- In-person
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Job Summary
Full Time | Part Time
$28k-36k (estimate)
04/23/2024
08/20/2024
The job skills required for Front Desk Agent include Customer Service, Guest Service, Communication Skills, Attention to Detail, Guest Relations, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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