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6 Service Dispatcher Jobs in Pittsburgh, PA

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H & K Equipment, Inc
Pittsburgh, PA | Full Time
$39k-51k (estimate)
2 Months Ago
Limousine Worldwide
Pittsburgh, PA | Full Time
$40k-54k (estimate)
6 Days Ago
Climatech
Pittsburgh, PA | Full Time
$38k-49k (estimate)
1 Day Ago
Prospect Airport Services
Pittsburgh, PA | Full Time
$49k-66k (estimate)
4 Months Ago
Prospect Airport Services
Pittsburgh, PA | Full Time
$49k-66k (estimate)
4 Months Ago
Boehmer Heating and Cooling
Pittsburgh, PA | Full Time
$37k-50k (estimate)
10 Months Ago
Service Dispatcher
H & K Equipment, Inc Pittsburgh, PA
$39k-51k (estimate)
Full Time 2 Months Ago
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H & K Equipment, Inc is Hiring a Service Dispatcher Near Pittsburgh, PA

H&K Equipment, Inc. is Pittsburgh’s number one mobile material handling equipment dealership that specializes in the selling, leasing, refurbishing, and servicing of industrial equipment and mobile construction machinery including forklift trucks, container handlers, railcar movers, industrial floor sweepers and scrubbers, yard spotter trucks and even high-end granite countertops. H&K Equipment is a proud member of the H&K Equipment Group which is comprised of five separate operating companies located throughout the mid-Atlantic with locations in Pittsburgh, West Virginia, Baltimore, Harrisburg, Allentown, Philadelphia, Syracuse, and New England. We proudly employ over 350 people.We are seeking a Service Dispatcher for immediate hireat our Coraopolis, PA location. Your primary responsibility will be to respond to our customers’ service calls. This position requires a person that can multitask, be well organized, and be able to effectively communicate with our customers, field service technicians, parts department, and management team.RESPONSIBILITIES
  • Answer customer calls and respond in a timely manner
  • Compile field service estimates, submit for approval, and process
  • Open work orders for field technicians and dispatch as needed
  • Manage individual field technician’s workload, Work-in-Process (WIP), and utilize the Dispatch Board
  • Work with service manager and team to collect information for ongoing jobs
  • Process work orders, purchase orders and coordinate with vendors and schedule technicians
  • Manage field technicians’ territory boundaries
SKILLS AND QUALIFICATIONS
  • Strong work ethic and a proactive attitude
  • Exceptional communication skills
  • Proven ability to handle multiple tasks under tight deadlines and pressures
  • Proficient with Microsoft Word, Excel, and comfortable learning new programs
  • Mechanical background helpful
  • High School Diploma or equivalency
BENEFITS
  • Competitive salary which is commensurate upon experience.
  • Health (majority paid for by the company)
  • Dental
  • Vision
  • 401k with company match
  • Paid time off
  • Weekly pay
Learn more about us at WWW.HKEQUIPMENT.COM.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-51k (estimate)

POST DATE

03/11/2024

EXPIRATION DATE

04/27/2024

WEBSITE

hkequipment.com

HEADQUARTERS

CORAOPOLIS, PA

SIZE

100 - 200

FOUNDED

1935

TYPE

Private

CEO

GEORGE C KOCH

REVENUE

$10M - $50M

Show more

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The job skills required for Service Dispatcher include Communication Skills, Communicates Effectively, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Dispatcher. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Dispatcher positions, which can be used as a reference in future career path planning. As a Service Dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Dispatcher. You can explore the career advancement for a Service Dispatcher below and select your interested title to get hiring information.

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If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Dispatcher job description and responsibilities

Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.

01/20/2022: Wilmington, NC

Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.

02/07/2022: Washington, DC

The service dispatcher will also ensure that the necessary tools and parts are ready for the job.

02/27/2022: Moline, IL

Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.

03/04/2022: Binghamton, NY

Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.

03/06/2022: Memphis, TN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Dispatcher jobs

Moreover, the management will need to train technicians and the dispatcher to work together.

02/17/2022: Billings, MT

Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.

02/23/2022: Peoria, IL

Analyze how jobs are being assigned, scheduled and re-scheduled.

01/28/2022: Atlantic City, NJ

Typically requires a high school diploma or equivalent.

03/24/2022: New Suffolk, NY

Dispatchers need the technological skills to use computers, software, radios and recording equipment.

02/22/2022: Gary, IN

Step 3: View the best colleges and universities for Service Dispatcher.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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