SUMMARY
The Human Resources Administrator is responsible to maintain a detailed database of all Team Members in the department and various administrative tasks as defined by the department's needs while providing "Unsurpassed" Guest service.
ESSENTIAL QUALIFICATIONS
EDUCATION
High School Diploma or GED
EXPERIENCE
Two (2) years of experience in an administrative or support position.
One (1) year of experience with timekeeping and payroll processes. ADP experience preferred.
KNOWLEDGE, SKILLS, & ABILITIES
• Must be 21 years of age.
• Demonstrated ability to communicate effectively with Guests, Team Members, and Management in written and verbal forms.
• Demonstrated proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Proven ability to work independently and in a team setting.
• Proven ability to handle and maintain confidential information.
• Must be able to utilize critical-thinking skills to work independently and make decisions without direct supervision.
• Must demonstrate strong organizational skills, be detail-oriented, innovative, flexible, task-oriented, and able to prioritize tasks effectively.
• Demonstrated ability to function in a fast-paced environment, under short time constraints, and within established guidelines.
• Strong keyboarding and typing skills with a minimum of 45 wpm.
• Must be able to work a flexible schedule based on business needs, which includes days, evenings, weekends, and holidays.
DUTIES AND RESPONSIBILITIES
• Responsible for practicing, supporting, and promoting Gun Lake Casino's "Unsurpassed Service" standards at all times.
• Maintain a detailed database of all Team Members in the department.
• Provide administrative support to ensure efficient operation of the Human Resources Office.
• Maintain strict confidentiality in all matters and keep records and files confidential.
• Perform guest service functions by answering Team Member requests and questions.
• Data entry and audit for Team Member timekeeping, employment, and discipline records.
• Answer external calls as needed.
• Manage HR leadership calendar and scheduling needs.
• Planning Team Member recognition events.
• Maintain inventory for all departmental supplies.
• Assist department leadership with timing of performance evaluation, training, onboarding reminders, due dates, and completion dates to ensure that deadlines are met.
• Compose meeting agendas and minutes.
• Promote and maintain the highest level of guest service to all, while staying alert to their needs.
• Resolves Guest concerns within the scope of authority; otherwise refer the matter to leadership.
• All other duties as assigned.
PHYSICAL REQUIREMENTS
• Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
• Ability to sit for prolonged periods while using a computer.
• Must be able to lift up to 15 lbs.
• Ability to access all properties and areas.
• Manual dexterity to operate job-related equipment.
WORK CONDITIONS
Work is typically in an office environment; however, additional work areas may be unusually hot, cold, and/or noisy and may contain second-hand smoke. Tasks may be performed from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp. These tasks include the maintenance and care of the assigned area. Work may entail constant contact with fellow Team Members, Management, Vendors, and Guests. High volume and fast-paced environment with frequent interruptions.
DISCLAIMER AND CONDITIONS OF EMPLOYMENT
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug/alcohol test.
INDIAN PREFERENCE
The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.
Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.