Job Family:

Travel Required:

Clearance Required:

We are currently searching for a Program Analyst to provide support to the National Institutes of Health (NIH). This opportunity is a full-time position with MSC and it is onsite in Rockville, MD.

What You Will Do:

• Responsible for the day-to-day Branch learning and development operations. The operations include the management of branch records, marketing, registration and closeout process for training programs, production of live, virtual training programs via zoom, Microsoft teams or other platforms.
• Represent the branch interests in data requirements gathering for new applications.
• Update content for learning and development websites and monitor for accuracy of information and timeliness.
• Oversee training marketing efforts which includes updating list services including for mass distribution and group email addresses.
• Complete special projects for which may require researching readily available resources for information, analyzing data or entering information into government databases.
• Coordinate data calls for learning and development data.
• Gather and organize data from internal (e.g., course surveys, course completions) and/or external sources (e.g., workforce management data) in logical and/or practical ways to support retrieval and manipulation of data.
• Analyze and interpret results of data analyses to identify patterns, trends and relationships.
• Maintain continuity of shared electronic resources databases including Learning Management System (LMS) and Portfolio Information System (operations.
• Oversee and manage Branch and Team SharePoint Sites. Update content, manage naming conventions, user experience and SharePoint business practices.
• Assist with Learning Management System (LMS) business operations and e-learning authoring tools.
• Implement, maintain and update systems for communications among WDB staff to facilitate the efficient flow of information and collaboration of projects and program activities e.g., SharePoint, Microsoft Office, Zoom, OPIS, GovDelivery.
• Submit status reports on projects/assignments.
• Draft and maintain documentation of the policy, procedures, guidelines within the Branch.
• Investigate, recommend, and implement specific automation processes or workflows.
• Gather and analyze information about processes and programs; prepare reports, letters, and other documents for review and input for programs, policies, and activities.
• Draft visual presentations.
• Maintain internal spreadsheet/tracking tools.
• Compile data and create and maintain slides for presentation utilizing computer programs.
• Other duties as assigned.

​What You Will Need:

• Bachelor’s degree in a related discipline to learning and development is required.
• Minimum of three (3) years learning and development experience.
• Advanced knowledge and application Microsoft Office Suite SharePoint, Excel, Word, OneNote, Outlook, PowerPoint, Power Automate and Power BI.
• Strong organizational and time management skills.
• Experience in project management including the development of project timelines.
• Knowledge of existing learning technologies and support systems such as collaborative software, learning management systems, LMS integration technologies and authoring tools like Articulate and Captivate.
• Knowledge and application of 508 compliance practices in Microsoft Products.
• Experience in gathering and organizing data from multiple sources in logical and/or practical ways to support retrieval and manipulation.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.