Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.

Responsibilities:
- Handle inbound and outbound calls in a professional and courteous manner
- Assist customers with inquiries, concerns, and requests
- Provide product information and upsell additional services or products
- Resolve customer complaints or issues in a timely and satisfactory manner
- Maintain accurate customer records and update information as needed
- Perform data entry tasks to update customer profiles and process orders
- Collaborate with other departments to ensure customer satisfaction
- Analyze customer feedback to identify areas for improvement in our products or services

Experience:
- Previous experience in customer service or sales is preferred
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and computer skills
- Bilingual proficiency in English and Spanish is a plus

At our company, we value our employees and offer a competitive salary along with the following benefits:
- Health insurance coverage
- Retirement savings plan
- Paid time off and holidays

Join our team of dedicated professionals who are committed to providing exceptional service to our customers. Apply today to become a Customer Service Representative!

Job Type: Full-time

Pay: $17.99 - $21.66 per hour

Benefits:

• Dental insurance
• Work from home

Experience level:

• No experience needed

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person