Groovy Hues - Peace, Love, Paint, Powerwash

Sales and Operations Manager

Become a part of the Groovy Hues Team of Austin, TX!

$40k-$50k base salary - plus commissions

Groovy Hues, a national franchise operation specializing in residential and commercial paint and power wash services is seeking a dynamic and results driven Sales and Operations Manager. We are backed by the highest quality distributors in the business to utilize the best products in the market. Our painters and team members are highly skilled and value a thorough preparation process that ensures the best final product for our clients. We pride ourselves on unmatched customer service and quality communication that keeps our customers always informed so they can have peace of mind throughout any Groovy Hues project.

The Sales and Operations Manager will report to owners and is responsible for driving business growth, managing a high-performance team, and ensuring exceptional customer satisfaction. The ideal candidate will have a strong background in sales, preferably within the paint and powerwashing industry, coupled with excellent leadership skills. The Sales and Operations Manager will work directly with the warehouse, crew members, and administrative teams to ensure prompt and efficient delivery to our customer base. This individual will effectively partner with dispatch and build relationships with customers to ensure their needs are being met. This individual will strive to achieve profitability, customer satisfaction, and efficiency while maintaining standards set forth by the Groovy Hues brand.

Travel is required to support business needs.

Responsibilities:

Sales leadership

• Generate leads, convert prospects, and expand the client base.
• Conduct regular sales training to enhance team skills and product knowledge.

Team leadership

• Lead, motivate, and develop a high-performing sales and operations team. Provide feedback and coaching through regular check-ins and touch bases.
• Hire, train, review, and develop persons on the team.
• Mentor and coach team members on the proper techniques, working safely, customer service and overall performance and skill development.

Operational excellence

• Ensure local, county, state or federal code requirements are being met.
• Ensure all safety guidelines are followed and that the company is following all regulatory rules and regulations to promote and maintain a safe and healthy work environment and reduce workplace accidents and injuries.
• Monitor, review and approve technician, foreman, and coordinator timecards in a timely manner, utilizing tools to ensure accuracy and compliance to any applicable state required wage (including but not limited to OT, DT, and prevailing wage), shift, meal, and break laws.
• Maintain company property and documentation in accordance with established policies, handle proprietary information in the prescribed manner, and adhere to policies and procedures including all safety requirements.
• Complete vehicle inspections to comply with maintenance requirements.

• Client engagement
• Contribute to a Customer First environment which achieves ultimate customer service/satisfaction.
• Act as a primary point of contact for key clients, understanding their needs and ensuring a positive customer experience.
• Address customer concerns promptly and effectively to maintain satisfaction.

• Financial management
• Analyze business results based on KPI reporting and P&L statements to make informed business decisions.
• Develop and manage sales and operational budgets, focusing on maximizing profitability.

Minimum Qualifications:

• High School Diploma or GED.
• 2 years of technical managerial experience, training and/or servicing on-site in a commercial/construction setting.
• 4 years' experience in a lead, supervisory or management role (preferably in the paint and construction industry).
• Strong understanding of sales techniques, customer relationship management, and lead generation.
• Valid state driver’s license.

Preferred Qualifications:

• Bachelors Degree
• Painting Industry Experience
• Technical certifications.
• Project Management Certification.
• Prior experience directly managing a team of hourly employees.
• Experience with a performance management system.
• Knowledge of project management, resources allocation, resource utilization and cost control.
• Possess an understanding of job financial reports and the ability to apply these to cost containment in managing projects.
• Demonstrated ability to conduct weekly meetings and report on project activity.
• Ability to read and interpret construction drawings and specifications.
• Knowledge of Occupational Health and Safety Act and Regulations for Construction Projects.
• Be technically adept and have experience with common Microsoft Office, web-based systems, and conferencing/video technology.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to:
• Use vision abilities including close, distance, peripheral, depth, and color.
• Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
• Lift, move, and hold up to approximately 50 lbs.
• Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice.
• Must be able to drive a motor vehicle (day and evenings) for extended time periods

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. The Associate should be able to stand, sit at an office space, see, hear, and understand speech, communicate, lift computer equipment, supplies and materials, use office equipment and computers. The Associate is exposed to typical office working conditions. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the Human Resources Department at 402.925.3112 ext 4.

This job search function is performed on behalf of Groovy Hues an independently owned and operated company, and not Franchisor, HorsePower Brands. Franchisor, HorsePower Brands and its affiliates, including HPB Recruitment LLC, is an independent contractor of Groovy Hues and does not have any authority to bind, commit, direct, or otherwise control Groovy Hues. Neither HorsePower Brands and its affiliates, including HPB Recruitment LLC nor Groovy Hues shall be deemed a joint employer of the other’s employees, and nothing in this Agreement shall be deemed or construed to create a joint venture, partnership, fiduciary or agency relationship between the Parties for any purpose. Groovy Hues employees shall not be deemed “employees” or “leased” employees of HorsePower Brands for any purpose, in law or equity.

Applicant acknowledges, understands, and agrees that Applicant is applying for an employment position of Groovy Hues and not HorsePower Brands or its affiliates], and that if hired, the Applicant shall be an employee of Groovy Hues, and not HorsePower Brands or its affiliates. Applicant acknowledges, understands, and agrees that any claims, disputes, causes of action, of any kind, in contract or tort, at law or equity, related to the employment of the Applicant by Groovy Hues, shall be made against Groovy Hues, and not HorsePower Brands or its affiliates.

**EOE**

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Health insurance

Schedule:

• Monday to Friday
• Weekends as needed

Travel requirement:

• Travel

Work Location: In person