Position Description:
Sales Support Specialist
Location: North West Chicago Suburbs
About this Position
The Surgical Sales Specialist provides clinical support and undertakes training activities, for products and services in a clinical environment as well as for both new and tenured Graymont employees in line with sales and marketing strategies to ensure business objectives are achieved. The position will drive operational standards within the team and maximize performance against relevant metrics and business objectives, ensuring sales team understands the critical nature of their role in providing products and services to Health Care Professionals and their patients.
Essential Duties and Responsibilities
Provide exceptional clinical support to customers on orthopedic products; maintaining a high level of product knowledge.
Support surgical procedures in the hospital environment on a range of products on an as required basis.
Manage the clinical training and in-servicing schedule in alignment with the sales strategy.
Support the maintenance and development of customer profiles and preferences.
Highly focused on exceeding customer expectations.
Provide support to team colleagues through sharing information, problem solving, contributing innovative ideas, and offering constructive opinions leading to improved individual and team effectiveness.
Assists and trains hospital personnel in the proper use and care of product and equipment.
Completes structured product/sales training assessments.
This description is not all-inclusive and may be modified from time to time at the discretion of management.
Required Qualifications
Education and/or Experience:
Requires a Bachelor's Degree in medical/ healthcare field.
Minimum 2 years experience in medical sales.
Extensive understanding of orthopedic products and industry, technical terminology and clinical knowledge.
Competencies:
Fluent in English, strong verbal and written communication skills.
Results-oriented self-starter with a Can-Do attitude.
Exceptional relationship building, interpersonal skills and collaborative work style.
Ability to create and utilize reporting to provide recommendations for the business
Display a high level of initiative, effort and commitment toward completing tasks efficiently.
Ability to maintain confidentiality as well as practice discretion and caution when handling sensitive information.
What to Expect from Graymont
Benefits (Medical, vision, dental, 401k with employer match). We are a healthcare company, after all. And, were planning for the future we want to help you do the same.
Generous Paid Time Off . We work hard and are passionate about making a positive impact on the thousands of people we serve. And we also have lives outside of work.
Paid time off for giving back to our community. We sponsor ongoing charitable events since we believe in making an impact in a personal way. We believe in gratitude.
Open and inclusive culture. We are collaborative, and anyone with the talent, energy, and focus to solve problems has a seat at the table.
Personal and professional growth. We care about each other. And truly support and learn from each other. Every day.
Disclaimer
Graymont Medical is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.