8 Inside Sales Support Specialist Jobs in Chicago, IL
Infoblox is Hiring a Remote Inside Sales Support Specialist
We are looking for an Inside Sales Support Specialist to join our Great Lakes Region (OH, MI, IL, WI, IN) reporting to the director of Regional Sales - Great Lakes. In this role, you will collaborate with internal teams to support sales and customer needs. This is an exceptional opportunity to join a growing, successful, innovative organization. At Infoblox, you will thrive in a unique work environment that emphasizes career growth, excellence, innovation, and collaboration.
- Generation of leads through various channels, such as cold calling, email campaigns, and networking events
- Manage several opportunities in the sales pipeline, ensuring timely follow-up and progression through the sales process
- Conduct customer interactions, including calls, emails, and meetings to understand their needs and address inquiries
- Provide accurate and timely product/service information to customers/prospects
- Increase customer engagement metrics, including response rates, meeting attendance, etc.
- Collaborate with internal teams, such as Marketing, Product Management, Customer Success, Compliance, and Legal to support sales and customer needs
- Align sales initiatives with company objectives through effective coordination and communication
- Reduce turnaround time for sales collateral development through streamlined processes and efficient project management
- Create customized sales presentations/proposals to support field sales efforts
- Maintain a library of collateral materials in Highspot, ensuring they are up-to-date and easily accessible for field sales representatives
- Increase engagement metrics of sales collateral in Highspot
- Conduct monthly market research activities, such as competitor analysis and trend identification to provide insights for sales strategy development
- Utilize 6sense and usergem data to identify potential opportunities or market trends
- Present findings from market research activities to the Sales team, contributing to 1x funnel and sales strategy effectiveness
- Ensure customer records in the CRM software are accurate and up-to-date
- Monitor personal Sales activities in Clari
- Generate monthly performance reports, highlighting key metrics and trends for analysis and decision-making
- 2 years of experience in an outbound quota-carrying sales environment positioning a service, networking, or cyber security solution
- Experience with SaaS applications, deployments, and migration to cloud services; DNS, DHCP, and IPAM experience is a plus
- Excellent inside sales and telephone selling skills are a must
- Solid computer skills, including proficiency in Microsoft Word, Excel, Clari, andSalesforce.com
- Outstanding organizational, oral, and written communication and customer service skills
- Ability to multitask and handle up to 6 different field reps throughout the week
- Ability to organize and prioritize work independently with minimal supervision
- Superb relationship building internally as well as with customers, prospects, partners, and distribution
- Understanding of the sales process, and experience with MEDDPICC a plus
- Understanding of channel leads organizational structure
- Bachelor's degree
- Schedule qualified meetings with existing customers
- Assist in managing existing customer business review that leads to new opportunities
- Assist in forecasting an accurate commit
- Manage from the top of the funnel to close
- Research and understand customer business drivers and map them to our products for business outcomes
- Assist in building a Pipeline that is 5 x goal
- Be recognized by your customers as a valuable partner, not simply a vendor
- Improve sales velocity from the top of the funnel to close
- Build relationships with decision-makers in key accounts
- Be able to successfully leverage the partner and distribution community
Job Summary
Full Time
$52k-73k (estimate)
05/09/2024
07/08/2024
infoblox.com
SANTA CLARA, CA
1,000 - 3,000
2000
LARS HARVEY
$10M - $50M
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About Infoblox
Netcordia was acquired by Infoblox in May 2010. Netcordia was a leading solution provider for Network Configuration and Change Management (NCCM). Netcordia's NetMRI software solution, which is now offered by Infoblox, enables users to automate network change, manage network configurations and meet compliance. NetMRI audits multi-vendor infrastructures, identifies anomalies early, speeds resolution, and automates network changes. NetMRI helps hundreds of leading organizations in healthcare, manufacturing, financial services, academic, service and government improve service quality, reduce total... cost of ownership and mitigate risk of poor performance.
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The job skills required for Inside Sales Support Specialist include Inside Sales, Customer Service, Written Communication, Cold Calling, Building Relationships, Sales Process, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Sales Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Sales Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Inside Sales Support Specialist positions, which can be used as a reference in future career path planning. As an Inside Sales Support Specialist, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Support Specialist. You can explore the career advancement for an Inside Sales Support Specialist below and select your interested title to get hiring information.
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