The Human Resources Manager supports GraceWorks Ministries’ mission, goals, values, and philosophy by exhibiting the following behaviors: excellence, quality service, commitment, and accountability. In addition, the performance includes demonstrating the following accountabilities: communication, teamwork, job knowledge, and leadership.

POSITION SUMMARY

The Human Resources Manager is responsible for building and maintaining Human Resources processes that enhance the culture for all employees and keep the organization legally compliant.

They will work collaboratively with the CEO to set policies and successfully execute Human Resource processes including: recruitment, hiring, training, benefits, payroll, salary assessments, promotions, performance reviews, complaints, corrective action processes, and terminations.

They will serve as the lead in developing strategic staff capacity-building plans to scale the ministry that consider staff, interns, workforce programs, academic partnerships, and volunteers.

PRIMARY DUTIES AND RESPONSIBILITIES:

Responsibilities

Recruitment and Hiring

• Manage posting all jobs on PayCom and ensure the jobs are posted on the best outlets for recruitment.
• Assist outside recruiters in sourcing candidates as needed for key positions.
• Process new hire paperwork, compile and update employee records maintaining both the electronic and manual HRIS filing systems.
• Conduct new employee onboarding and orientation process.

Training

• Create training schedules for employees related to staff-wide human resources policies including payroll, benefits, how to handle issues, etc.
• Work with CEO, Directors and Managers to develop training curriculum and the platform to access these trainings.

Payroll

• Process bi-weekly payroll, including reviewing all employee timecard submissions for missing or incorrect information. Work with the Director of Business Administration to serve as back-up payroll processor as needed.

Benefits

• Manage the insurance, retirement, and other benefits provided by GraceWorks. Administer enrollment, offer educational trainings on benefits, and help employees with questions.
• Work with benefit partners to update contracts, ensure we have cost-efficient benefits packages, and implement enrollment and execution of benefits.

Concerns

• Assist with employee requests regarding human resources issues, rules, and regulations.
• Develop processes and execute effective and sensitive handling of complaints and grievance procedures.
• Develop and execute corrective action procedures.
• Serve as primary outlet for employees to formally express complaints or concerns with peers, Managers, Directors, and CEO.

Staff Communication

• Issue weekly email “Weekly Grace” to communicate staff-wide updates and enhance connectivity and culture.
• Develop and conduct an annual employee survey, including providing feedback and input to the Executive team.

Other

• Design, distribute, collect, and monitor annual reviews.
• Update and maintain the Employee Handbook
• Serve as liaison between the Human Resources Committee, any benefits/Human Resources contracted support, and GraceWorks
• Serve as the main point of contact for any third parties requiring personnel information, such as the State of Tennessee.
• Coordinate HR projects (meetings, training, surveys, etc.)
• Process documentation and prepare Human Resources reports.
• Provide backup support to run Bill Pay in the Director of Business Administration’s absence, as needed.
• Provide clerical support to the CEO in regard to Human Resources projects.

Other:

• Able to react to change productively and handle all other duties/essential tasks as assigned.

SUPERVISORY RESPONSIBILITIES

Human Resource Assistant

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Confidentiality is a priority.
• Ability to assume the best of others.
• Proven experience in Human Resources
• Detail-oriented, ability to prioritize and stay focused on providing deliverables in a busy office environment.
• Excellent organizational skills
• Strong communications skills
• High degree of comfort in Microsoft Office suite. Microsoft Teams is a plus.
• The ability to learn new software I.E.: Paycom, and Salesforce.

EDUCATION AND/OR EXPERIENCE

Preferred bachelor’s degree, a minimum of 4 years of experience, or Human Resources certifications.

OTHER SKILLS

Strong interpersonal skills; the ability to communicate effectively with a diverse range of individuals; motivated, energetic self-starter with strong problem-solving skills; good judgment; highly comfortable with the computer and Microsoft Office programs. Excellent time and self-management skills; strong sense of initiative and ability to work under pressure on multiple projects; ability to work independently.

WORK ENVIRONMENT

The position is in an office setting that involves everyday risks or discomforts that require standard safety precautions.