The Processing Specialist supports GraceWorks Ministries’ goals, values, and philosophy by exhibiting the following behaviors: excellence, quality service, commitment, and accountability. As a member of the GraceWorks Ministries’ team, the performance includes the demonstration of the following accountabilities: communication, teamwork, job knowledge, and leadership.

POSITION SUMMARY

The Processing Intake Specialist is responsible for receiving and sorting in-kind donations through our donation entryway at Graceworks. They are also responsible for greeting in-kind donors and delivery personnel, making sure all visitors to our processing entryway are sufficiently directed. Maintains high standards for items selected and ultimately sold in our Thrift Stores. They have an awareness of the items needed on the Thrift Store floor. Maintains organization of the donation space to ensure neatness and functionality of the area.

PRIMARY DUTIES AND RESPONSIBILITIES include the following:

• Lift, sort, and price inventory.
• Receives donations, placing them into appropriate bins for tagging.
• Maintain brand awareness and fashion sensibilities in the selection of merchandise to be placed into appropriate bins.
• Help with seasonal and departmental inventory for integration into the ongoing processing chain.
• Assist with training volunteers.
• Greets donors and delivery personnel.
• Offer receipts to all donors as they drop off donations.
• Be able to tell the GraceWorks story to anyone who asks.
• Assist in keeping the warehouse processing area maintained and organized.
• Able to react to change proactively and handle all other duties and essential tasks as assigned with a positive attitude.

SUPERVISORY RESPONSIBILITIES

None

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND/OR EXPERIENCE

High School Diploma or GED required; Valid Driver’s License; Retail experience preferred

OTHER SKILLS

• Strong interpersonal skills
• Donor and Customer Service sensitivity
• Highly developed organizational, planning and communication skills
• Brand awareness and fashion sensibility is required
• Ability to communicate effectively with a diverse range of individuals
• Problem-solving skills
• Physically able to lift at least 50lbs. or more
• Good judgment
• Ability to handle multiple tasks simultaneously
• Ability to work effectively with others

WORK ENVIRONMENT

The position is in a retail/warehouse setting that involves everyday risks or discomforts that require normal safety precautions. May encounter hot or cold working conditions, based on the season.