Description

This position is the leader of a service and sales team comprised of Area Managers, Location Managers, Assistant Managers, Guest Service Managers, Hospitality Relations Managers, FBO Relations Managers, Operations Managers, Lead Guest Service, Guest Service, Drivers, Lead Drivers, Detailers and other staff members. This leader is accountable for achieving the regional guest service, sales, and profitability goals. This role provides direction and leadership to the field area staff while responsible for the guest satisfaction, market share, and all operational functions within the area geography.

** This position is based in LA overseeing territory from Santa Monica to Van Nays** 

Responsibilities include, but not limited to the following:
• Achieving regional sales, operations, and profit results in assigned region consistent with predetermined forecast/expectations 
• Creating, implementing, monitoring and managing a consistent business development program to achieve predetermined expectations 
• Monitoring and managing company standards, including the Performance Selection System. 
• Responsible for regional recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned area; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions of employees 
• Responsible for company-wide sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and guest-service standards; resolving problems; completing audits; identifying trends; determining area sales system improvements; implementing change 
• Meets area sales, operations, and financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions; determining fleet needs and maintaining fleet 
• Ensures business/guest/fleet operations are covered at all times and make appropriate arrangements to provide coverage that adequately supports all business needs and areas of personal responsibility 
• Be present to manage assigned region’s operations; responsibly manage people, product, and service 
• Ensure complete compliance with state, federal and local laws as well as compliance with the requirements of the FBO's and hotels in which Go operates or services. Ensure complete compliance to Go Rentals company policies and their enforcement. 
• Grows and expands guest base by counseling and coaching team members; building and maintaining rapport with key guests; identifying new guest opportunities; delivering exemplary guest service 
• Recommends fleet and services by identifying new opportunities, and/or product, delivery, and service changes; surveying consumer needs and trends; tracking competitors 
• Updates job knowledge by participating in industry opportunities; reading professional publications; maintaining personal networks 
• Utilize various sales resources to solicit and secure business on behalf of Go Rentals 
• Use companywide programs, sales development, prospecting projects, FBO guest events and reporting for group business development 
• Create and execute FBO and Hotel account plans for assigned region to ensure maximum revenue and budgeted targets are achieved; working in cooperation with the Hotel and FBO sales leaders

Full-Time Employee Company Benefits
Medical
Dental Low and Vision paid 100% by employer
$25,000.00 Basic Employee Life/AD&D Insurance for individual employees
Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
Employee Assistance Program
Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
Identity Theft Assistance Services
Travel Assistance through Mutual of Omaha
COVID19 Resources (telehealth, mental health benefits and testing)
Pharmacy Discount Programs through CVS & Good RX
Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
401(k) Retirement Program
2 Weeks accrued Vacation with cash out program after 1st year
Generous Sick and Safe accrued time off program
Paid Holidays
Paid Birthday off
Cell Phone Pay of $40.00 a Month for hourly employees
$1,000.00 Referral Bonus Program for hourly employees
Employee Discounts for Auto Rentals (Friends & Family)
Perks@Work Program Member Ship - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
Access to a full library of hundreds of online professional career training; from sales to software and nearly every-thing in between

Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, nation-al origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.

Qualifications

Basic Required Qualifications

• Must have a Valid Unrestricted Driver’s License

• Must have one to two years of driving experience and be insurable

• Must be 21 years of age or older (Not Montana or Hawaii)

• 5 years of managerial experience

• Experience in Sales and Customer Service

• Excellent Communication Skills

• Minimum of a high school diploma or GED equivalent