18 Customer service rep Jobs in Weatherford, TX
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Gilchrist Automotive is Hiring a Customer service rep Near Weatherford, TX
Agency Customer Service Representative (CSR)
The Agency CSR is responsible for receiving all incoming calls, establishing relationships with customers, fact-finding and resolving client account needs.
The CSR interacts daily with the Agency Manager, Agents, support staff and customers.
Responsibilities
- Receiving inbound sales / service phone calls
- Identifying the client's needs and assisting agents in completing account management tasks
- Placing outbound phone calls to potential leads, pivot to exisiting business to create new sales leads
- Ensuring all clients concerns are addressed and resolved
- Contacting clients proactively on renewals and updates
- Mailing documents / letters to clientele
- Following up after resolution to ensure customer satisfaction
Requirements
- High school diploma or equivalent
- Excellent oral, written and interpersonal communication skills
- Extensive customer service, sales, or telemarketing background
- Computer literacy, strong organizational and follow-up skills
- Ability to read and comprehend instructions and information
- Excellent problem solving skills
Education and / or Experience
High School Diploma or GED; or one to two years related experience and / or training; or equivalent combination of education and experience.
Texas Property & Casualty license is a plus!
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Basic Life Insurance
- Training
- Short Term Disability
- Employee Purchase Program
About Us
Gilchrist Insurance has been family owned and operated by the Gilchrist family since 2019. We are interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry.
We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.
If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!
Last updated : 2024-04-09
Job Summary
Full Time
Retail
$37k-47k (estimate)
04/10/2024
05/13/2024
gilchristautomotive.com
HUDSON OAKS, TX
<25
1986
Private
CHARLIE GILCHRIST
<$5M
Retail
Related Companies
The job skills required for Customer service rep include Customer Service, Problem Solving, CSR, Customer Satisfaction, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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