• We have an opening for a full MAITRE D position.
• Location: Genesis House, 40A 10th Avenue New York, 10014 NY
• Schedule: Full-time schedules available; open availability preferred. Hours and days may vary, weekdays and weekends; more details upon interview.
• Requirement: Minimum of six years of prior experience preferred.
• Starting Pay: $35.00 per hour

This position is eligible for an Employee Referral Bonus! If you know someone that would be a great fit for this role, you can refer them to this position and potentially earn an Employee Referral Bonus! Click here to view the step-by-step instructions to refer a friend to this position.

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Be with the Best! Restaurant Associates, Innovators in culinary, hospitality, and well-being a name that has been synonymous with exciting restaurant concepts and high-quality culinary expertise. Celebrates its diamond anniversary of 75 years while looking forward to a bright future of growth, innovation, excellence, and purpose. R/A headquartered in New York City is the hospitality industry leader for some of the nation's premier museums, performing arts centers, catering and corporate accounts. We pride ourselves on our culinary heritage of 'firsts', our dedication to quality, our passion for food, and our culture of CARE. If you share our belief in the value of delivering Superior Quality Food, Hospitality Excellence, and being part of a collaborative culture that engages our teams through enthusiasm and excitement around the business. We invite you to learn more about Restaurant Associates’ dynamic select team of professionals. Come share your talents with one of the nations’ fastest-growing, multi-million-dollar organizations – Voted Glassdoor Employee Choice Award Best Places to Work 2021.

Learn more about the innovative culture at Restaurant Associates

Full time associates at Restaurant Associates are offered many fantastic benefits such as:

• Medical
• Dental
• Vision
• Flexible Spending Accounts (FSAs)
• Commuter Benefits
• Wellness Program
• Employee Assistance Program
• Life Insurance for Associates and Eligible Dependents
• Short Term Disability (STD) and Long Term Disability (LTD)
• Accidental Death & Dismemberment (AD&D) Insurance
• Discount Marketplace
• And other voluntary benefits

Job Summary

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Job Summary:

Key Responsibilities:

• • Organizes and conducts pre-shift and departmental meetings daily
  • Maintains communication with all departments to ensure customer service needs are met
  • Creates seating charts and station assignments daily, following up with support staff of daily expected business
  • Maintains all reservation systems and book to accommodate business demands
  • Creates side work assignments and ensure completion with wait staff
  • Maintains highest level of client/guest satisfaction
  • Maintains cleanliness and presentation of dining room area
  • Ensures the highest level of service to clients and their guests
  • Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner
  Preferred Qualifications:
  • Bachelor’s Degree preferably in hospitality, or equivalent fine dining experience
  • Six years of upscale fine dining with at least one year of management experience
  • Strong knowledge of current food, industry trends and fine dining points of service
  • Cash handling and reconciliation of cash banks and POS systems
  • Ability to hire, develop, train, coach and counsel hourly associates
  • Ability to plan, market and execute special events/promotions
  • Ability to monitor and track budgets and expenditures
  • Excellent written and verbal communication skills
  • Excellent knowledge of customer service techniques and current service standards
  • Must be able to remain poised and focused under pressure
  • Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems
  • Conformity to the highest standards of personal integrity and ethical behavior
  • Professional appearance and demeanor required

Associates at Restaurant Associates are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).