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IT Support Specialist
$94k-116k (estimate)
Other | Retail 5 Months Ago
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General Vision Services is Hiring an IT Support Specialist Near New York, NY

Who We Are:

Since its inception more than 60 years ago, General Vision Services (TM) has been proudly serving more than 3 million members of unions, HMOs and corporations. GVS continues to be a leading Eyecare Benefits Administrator and Preferred Provider Organization (PPO) provider of eyecare plans nationally.

Who You Are:

IT Support Specialist provides technical support to the company by managing, maintaining, and troubleshooting their IT systems and communicate with the team to diagnose problems. They prioritize a workload to ensure the most critical issues are resolved first and document standard support procedures that team members may follow.

What You'll Do:

  • Provide technical support to end users. In person or remotely.
  • Respond in a timely manner to service issues and requests to ensure business operations run smoothly.
  • Monitor and maintain computer systems and networks.
  • Troubleshoot network and hardware issues.
  • Install and configure new software and hardware components, networks, printers, and scanners.
  • Oversee application updates.
  • Monitor the network for potential threats.
  • Set up accounts for new users and onboard new hires.

What You Bring:

  • High school diploma required. An associates degree in computer science or information technology preferred.
  • At least two years’ experience in a professional IT work environment
  • Familiarity with multiple computer operating systems, such as Windows, Mac, and Linux operations.
  • Advanced proficiency in Microsoft Office Suite.
  • CompTia A , Net Certifications preferred.
  • Should be able to lift up to 50lbs.
  • Strong communication skills, organizational skills, and time management skills.
  • Excellent customer service skills and desire to help the company succeed.
  • Works well in team but also self-motivated, use own initiative to solve problems and can work without supervision.

What We Offer:

    • Health Insurance
    • Dental Plans
    • Vision Plans
    • PTO
    • Paid holidays
    • MORE!

Effective 09/17/2023 NYC passed a Pay Transparency Law which requires NYC based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting:

Salary: $50,000-$60,000 annually. 

#IND1

Job Summary

JOB TYPE

Other

INDUSTRY

Retail

SALARY

$94k-116k (estimate)

POST DATE

11/30/2023

EXPIRATION DATE

04/03/2024

WEBSITE

generalvision.com

HEADQUARTERS

NEW YORK, NY

SIZE

100 - 200

FOUNDED

2001

CEO

ROBERT COHEN

REVENUE

$10M - $50M

INDUSTRY

Retail

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About General Vision Services

General Vision Services (GVS) is the leading Eyecare Benefits Administrator and Preferred Provider Organization (PPO) provider of eyecare plans in the Northeast and tri-state region, servicing more than 3 million members of HMOs, corporations and unions. For more than 60 years, GVS has worked with HMOs, Unions, and Insurance eyecare plans.

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The job skills required for IT Support Specialist include Initiative, Computer Science, Troubleshooting, Time Management, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

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Some employers may accept IT support specialists without formal education who have computer experience and certification.

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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

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Successful technical support specialists possess common characteristics and aptitudes.

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Step 3: View the best colleges and universities for IT Support Specialist.

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