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General Physician, P.C. is one of WNY's largest and most respected multi-specialty medical groups! We are committed to providing comprehensive, high-quality patient-centered care to improve the overall quality of the lives of our patients.
Currently, we are seeking a Contact Center Manager for our Corporate office located in Buffalo, NY! This is a full-time position, scheduled Monday – Friday, and includes Free Parking!
No nights, weekends, or holidays!
Our Benefits Include:
Medical, dental, vision & much more
Generous PTO and paid holidays
Competitive salary
401(K) 3% employer contribution
Discount program that includes Verizon
Employee engagement programs
Annual merit increases
The Contact Center Manager will play a critical role in leading our contact center operations for General Physician, PC. This position requires a strategic leader who can manage a diverse team, identify, plan and execute change, create and implement SOPs and drive performance improvements. The ideal candidate will have a proven track record in managing high-volume call centers, developing teams and improving processes in healthcare systems.
Key Responsibilities:
Requirements:
Why General Physician P.C.?
Full Time
Ambulatory Healthcare Services
$81k-112k (estimate)
05/25/2024
07/24/2024
gppconline.com
BUFFALO, NY
25 - 50
2010
GEORGE T DANAKAS
$5M - $10M
Ambulatory Healthcare Services
Many specialties. One focus: you. Established in 2010, General Physician, PC has grown to be one of the largest medical groups serving Western New York. But we didnt set out to be the biggest our goal has always been to be the best. We are collective of the regions most well-respected, accomplished healthcare providers from many different areas of medicine, from general practitioners to highly skilled specialists. The GPPC difference. We dont need to tell you that the healthcare system can be intimidating and complicated. Our goal is to change that. As a patient of General Physician, PC, you ...can look forward to the following. Quality of care thats second to none Weve made it our mission to recruit the top medical providers from Western New York and beyond. So you can rest assured knowing you have the top medical minds at your fingertips. A broad, integrated network Not only do we provide a variety of specialty areas for your evolving healthcare needs, but we also offer dozens of office locations with various services and flexible hours for your convenience. Clear, helpful communication We view your care as a partnership. To that end, we make communication a top priority, not only between you and your provider, but also between our medical professionals. For example, your primary care provider will work closely with any specialists you see to provide a comprehensive approach to you care.
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