Gen 5 Fertility is a world-class fertility center located in beautiful San Diego. We are seeking an experienced Patients Treatment Coordinator to join our exceptional team of patient care specialists. As an Coordinator, you will play a crucial role in supporting and guiding our patients throughout their fertility treatment journey.

The successful candidate would be nice to have a background in IVF, Fertility or Women's Health. In this role, you will be responsible for coordinating and directing IVF, Egg Freeze patients during their pre-treatment and stimulation cycles each month. Additionally, you will coordinate with POI and POF patients who have completed O.R or agreed to monitoring, as needed. You will be expected to share your knowledge of endocrine hormones, medication administration, and cycle coordination with the IVF team. While working independently, you will report any questions or concerns to the physician.

Establishing an exceptional patient experience is paramount, and as a Coordinator, you will serve as a pillar of support, knowledge, and empowerment for our patients. Your compassionate care and attention to detail will contribute to their overall well-being. This role requires a dependable individual who can provide a high level of care in a fast-paced environment.

We offer competitive compensation and a supportive work environment dedicated to providing exceptional care to our patients. If you are passionate about reproductive medicine and are seeking a fulfilling opportunity to make a difference in people's lives, we encourage you to apply for the role of Coordinator at Gen 5 Fertility.

DUTIES AND RESPONSIBILITIES:

• Prepare and manage assigned patients' pretreatment for IVF cycles, including communication regarding required diagnostic testing and labs.
• Perform ultrasound monitoring of assigned patients and document findings accurately.
• Review H&P intake of assigned patients during pre-treatment appointments, ensuring that all records are reviewed and uploaded. Maintain up-to-date patient chart information.
• Schedule necessary appointments for patients.
• Coordinate Egg Freeze/IVF cases, including all testing and patient treatment plans.
• Coordinate POI and POF cases for patients who have completed O.R or agreed to monitoring, including all testing and treatment plans.
• Prepare calendars/schedules for patients as needed.
• Prepare embryology lab requisitions (ART REQ) for assigned patients.
• Communicate any patient monitoring or concerns to the physician.
• Interact with patients, families, and healthcare professionals with a high degree of courtesy, tact, and poise.
• Assist with procedures as needed
• Mentor pre-treatment coordinators and/or associate IVF coordinators on endocrine hormones, medication administration, and cycle coordination.
• Update and manage the IVF Spreadsheet as required.
• Perform other duties as assigned by management.

QUALIFICATIONS:

• Preferred Bachelor's degree (B.A./B.S.) in health care administration or a related field, or equivalent experience.
• Minimum of 1 years of related experience or equivalent.
• Demonstrated competence in reacting to and handling emergencies.
• Ability to collaborate effectively with multiple health professionals in a busy and complex environment, employing tact, diplomacy, and discipline.
• Understanding and adherence to established policies, procedures, and protocols.
• Strong charting and documentation skills.
• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow effectively.
• Versatility, flexibility, and a willingness to work enthusiastically within constantly changing priorities.
• Keen attention to detail.
• Ability to work independently and as part of various teams and committees.
• Strong interpersonal skills.
• Sound judgment and the ability to make timely decisions.
• Creative, flexible, and innovative team player.

Pre-employment Requirements

All employment offers by this employer are conditional upon the candidate’s successful completion of pre-employment screenings, including educational and prior employment verification, a criminal background check, drug screen, professional reference check, and verification of the candidate’s eligibility and authorization to work in the United States.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday

Application Question(s):

• Why are you interested in our company?

Education:

• Bachelor's (Preferred)

Experience:

• IVF / Fertility clinic working: 1 year (Preferred)
• Patient service: 1 year (Preferred)

Ability to Commute:

• San Diego, CA 92121 (Preferred)

Ability to Relocate:

• San Diego, CA 92121: Relocate before starting work (Required)

Work Location: In person