Gen 5 Fertility is a world-class fertility center located in beautiful San Diego. It is directed by the leading fertility specialists in the field and where the most competent staff, state-of-the-art equipment and the individualized protocols come together to deliver a level of care and a patient experience like no other center.

Our team is looking for a Patient Financial Coordinator to join our group of experienced patient care specialists.

Job Responsibilities

• Work as a key member in our front desk team on all aspects of patient financial care, including financial counseling, insurance eligibility and benefits coordination, review of process/options, scheduling, documentation, patient education and other associated tasks
• Provide financial counseling to patients on various procedures to be rendered.
• Responsible for collection from patients counters on all procedures inclusive of the all procedures to all parties.
• Collect cycle deposits in a timely manner. Collect deposit payments from the responsible parties before any procedural services to be rendered to the third parties.
• Update with the payment information.
• Communicate with the coordinators regarding payment status on all patients.
• Check schedule for cycle starts in order to be available to collect the deposit
• Assist and interact with patients in person, by phone, via email and via EMR system
• Collaborate with team members to deliver high-quality patient experience
• Utilize cloud-based EMR system to ensure patient records are up-to-date and secure
• Provide support to the team with other administrative tasks as necessary

Qualifications

• Bachelor’s Degree or equivalent Patient financial counseling experience (Required)
• Health Insurance verification and billing (Preferred)
• Excellent work ethic and accountability (Required)
• Patient Care: 1 year (Preferred)
• Administrative Skills: 1 year (Preferred)
• Ability to perform diversified clerical functions and basic accounting procedures.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Commitment to excellence and high standards
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Acute attention to detail
• Ability to work independently and as a member of various teams and committees
• Proficient on Artison
• Excellent customer service skills
• Proven ability to handle multiple projects and meet deadlines
• Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Bilingual skills a plus
• Ability to understand and follow written and verbal instructions.

Pre-employment Requirements

All employment offers by this employer are conditional upon the candidate’s successful completion of pre-employment screenings, including educational and prior employment verification, a criminal background check, drug screen, professional reference check, and verification of the candidate’s eligibility and authorization to work in the United States.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• On-site gym
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• Clinic
• In-person

Application Question(s):

• Why are you interested in this position?

Education:

• Bachelor's (Preferred)

Experience:

• patient financial coordination: 1 year (Preferred)
• Fertility & andrology care or Woman's healthcare working: 1 year (Preferred)

Ability to Commute:

• San Diego, CA 92121 (Preferred)

Ability to Relocate:

• San Diego, CA 92121: Relocate before starting work (Required)

Work Location: In person