Our holistic health center is seeking a highly motivated and results-driven individual to join our team in providing exceptional customer service to our patients and leading front office operations. The ideal candidate should have a passion for helping others, and the ability to thrive in a fast-paced, dynamic environment. 

• Performing necessary day-to-day functions at the front desk, including interacting with patients, answering phones, scheduling appointments, creating invoices, and collecting payments.
• Contacting patients who have fallen out of care or did not proceed with care. 
• Presenting patients with treatment options with pricing and keeping up with renewals. 
• Connecting with patients and providing education to ensure patient engagement and retention.
• Executing projects related to operations, marketing, and sales for business growth and expansion. 
• Acting as the liaison between the providers and patients. 
• Supporting team members and the center as necessary with a positive demeanor. 

• Experience in a customer-facing administrative role, preferably in a medical, dental, chiropractic, or naturopathic setting.
• Ability to multi-task and prioritize tasks in order to manage workflow.
• Strong execution and implementation skills with follow-through on completing tasks and projects.
• Effective communication techniques to increase revenues and handle patient concerns.