2 Export Customer Service Representative Jobs in North, RI
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FUJIFILM Electronic Materials U.S.A., Inc. is Hiring an Export Customer Service Representative Near North, RI
The RoleThe Export Customer Service Representative role is responsible for follow through in all phases of the customer order processing for assigned accounts. They will serve as the primary contact for customers and liaison to other company departments to provide total order fulfillment.
External US Key responsibilities for this role include:
- Support export customers as assigned
- Create export shipping documentation
- Maintain customer pricing in SAP
- SAP Order entry, order fulfillment process
- Maintain open order report, track all backorders
- Request, follow up and track all ocean bookings
- Process documents for air freight shipments
- Coordinate with planning to meet customer inventory requirements
- High School/GED required. A College degree is preferred.
- Requires a minimum of 3 years of experience in sales and marketing and/or customer service.
- Requires a minimum of 2 years of experience handling export shipments of hazardous materials.
- Experience with denied party screening is preferred.
- Strong communication skills, good general office and organizational skills.
- Import experience preferred.
- SAP experience required.
- IATA and IMDG certifications preferred.
- This is a safety-sensitive position that requires candidates to successfully pass a post-offer drug screening prior to employment. One of the essential job functions is the ability to work in a constant state of alertness and in a safe manner.
- Resilience - Adapting well in the face of workplace stressors, the ability to work effectively and efficiently in high stress and conflict situations, the ability to remain poised under all circumstances, the ability to maintain regular attendance and be punctual.
- Communication - The ability to successfully and professionally express and exchange ideas and meanings with all levels of employees in the organization, the ability to interact appropriately with a variety of individuals including customers/clients, the ability to work as an integral part of a team, ability to interact effectively with people in a positive manner that engenders confidence and trust.
- Reasoning and decision-making - The ability to understand, remember and follow verbal and written instructions, the ability to reason logically and make sound decisions.
- Comprehension - The ability to complete tasks without direct supervision, the ability to simultaneously address multiple complete problems.
- Organizational skills - Ability to multitask without loss of efficiency or accuracy, the ability to work and sustain attention with distractions and interruptions, the ability to perform in situations requiring speed, deadlines or productivity quotas.
FUJIFILM Electronic Materials, U.S.A., Inc. is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability, protected veteran status or any other characteristic protected by applicable federal, state or local law.
To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms/employment agencies to any employee at Fujifilm via-email, the internet or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.
Job Summary
Full Time
$38k-48k (estimate)
05/19/2024
06/06/2024
The job skills required for Export Customer Service Representative include Customer Service, Products and Services, Communication Skills, Planning, Organizational Skills, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be an Export Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Export Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Export Customer Service Representative positions, which can be used as a reference in future career path planning. As an Export Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Export Customer Service Representative. You can explore the career advancement for an Export Customer Service Representative below and select your interested title to get hiring information.
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