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About the Role:
Health E-commerce is seeking a Manager of CRM & Loyalty to join our Growth Marketing team dedicated to our Flexible Spending Account (FSA) business. As the Manager of CRM and Loyalty, you'll craft and implement strategies to enhance the customer lifecycle and drive loyalty initiatives. This involves managing and optimizing personalized triggered programs across various touch points like email, SMS, loyalty programs, partner channels, service, and site. Additionally, you'll spearhead efforts to boost customer retention and ensure exceptional experiences throughout their journey with us. With many Americans underutilizing their FSA benefits, we aim to provide guidance and streamline the bookkeeping process. We offer an extensive range of 100% eligible medical products and services, educational content through our Learning Center, and technology tools and integrations via our Partner platforms. Join our nimble cross-functional FSA team, reporting directly to the Director of CRM and Loyalty.
Compensation: $90,000 - $110,000
Discretionary Annual Bonus Eligibility: Up to 15%
Full Time
$85k-109k (estimate)
03/09/2024
06/30/2024
fsastore.com
New York, NY
100 - 200